Operational Support Grade

1 week ago


Newmarket, Suffolk, United Kingdom Ministry of Justice Full time
Salary
- £25,626

Number of jobs available

  • 10
Detail of reserve list

  • 12 Months
Region

  • East of England
City/Town

  • Newmarket
Building/Site

  • HM Prison Highpoint, CB8 9YG
Grade

  • AA
Organisation Grade for HMPPS

  • Band 2
Post Type

  • Permanent
Working Pattern

  • Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type

  • Operational Delivery, Operational Support Grade
Will the successful applicant have line manager responsibilities?

  • No
Job description

The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa.

An extraordinary job. Done by someone like you.
As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side.

Life as an OSG

Your job can include:

Gate duties
- ensuring the secure entry and exit of staff, visitors, vehicles.
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

Control room
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported.

Visits
- welcoming visitors on their arrival
- escorting them if needed

Correspondence
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

Night duties
- ensuring cell doors are locked and all prisoners are safely accounted for.

Reception
- photographing prisoners
- processing prisoners' property and parcels coming into the prison.

Prisoner supervision
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

Food delivery
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

Driving duties
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks.

Phone calls
- monitoring the prison's Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

Procedures and protocol
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork.

National - £25,626**The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts.

In addition to your base pay, you will receive:

  • annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Hours


You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview.

For an example of the shift times that you could be working please visit our website

How to apply

Stage 1

Tell us about yourself

Stage 2
You will then receive an invitation to book your interview.

The interview will be of a blended nature consisting of behaviours and experience.

It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work.

Your Strengths will also be assessed at interview, but these are not shared in advance.

For more information please
visit our website

Job offers:
'merit' vacancy.

This is a 'merit' job vacancy. If you are successful at the interview, you will be added to a merit list based on your score.

When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when posi

  • Newmarket, Suffolk, United Kingdom HM Prison & Probation Service Full time

    Details:Reference number:Salary:- £25,626 A Civil Service Pension with an average employer contribution of 27%Job grade: Administrative AssistantContract type: PermanentType of role: Operational Delivery OtherWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs available:10ContentsLocationAbout the jobBenefits:Things you need to...


  • Newmarket, Suffolk, United Kingdom Smart Metering Systems Full time

    640 Newmarket Permanent 23,084Why choose us?Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy...

  • Warehouse Operative

    1 week ago


    Newmarket, Suffolk, United Kingdom Unisurge International Ltd Full time

    Unisurge is the UKs leading manufacturer of Custom Surgical Procedure Trays (CPT). Our activities include cleanroom assembly of kits, sterilisation of product using Ethylene Oxide gas, transport and distribution of our goods.Title:Warehouse Operative (Boxing room)Location:Unisurge International Limited, Farboud Innovation Park, Formula Drive, Newmarket, CB8...


  • Newmarket, Suffolk, United Kingdom Exact Sourcing Ltd Full time

    Operations CoordinatorAn opportunity to join this busy and vibrant team as an Operations Coordinator. Each working day will be varied and you will have the support of an already well-established team. If you are good with people and enjoy a busy and varied day this role is for you.In addition to gaining essential skills, there is the opportunity for...

  • Operational Trainer

    1 week ago


    Newmarket, Suffolk, United Kingdom CareTech Group Full time

    Job DescriptionJob titleOperational TrainerReports toMerida RIJob familyChildrens East DivisionManagement ofN/aTeamMerida Operational teamLocationMeridaHours39 hours (flexible) including occasional weekend and evening workingOverall purpose of the Operational TrainerThe Operational Trainers role is to work with the Merida stakeholders to identify staff...

  • Operational Trainer

    1 week ago


    Newmarket, Suffolk, United Kingdom CareTech Group Full time

    Job title -Operational TrainerLocation - MeridaHours - 39 hours (flexible) including occasional weekend and evening workingOverall purpose of the Operational TrainerThe Operational Trainers role is to work with the Merida stakeholders to identify staff induction and practice development learning requirements and address these through the design, deployment...


  • Newmarket, Suffolk, United Kingdom Exact Sourcing Ltd Full time

    An opportunity to join this busy and vibrant team as an Operations Coordinator in their out of hours team. Each working day will be varied and you will have the support of an already well-established team. If you are good with people and enjoy a busy andvaried day this role is for you. In addition to gaining essential skills, there is the opportunity for...


  • Newmarket, Suffolk, United Kingdom Appcastenterprise Full time

    What we'll give:People Operations Manager**- £28,000 per annum + study support, 40 hours per week Compass exclusive offers on PerksAtWork Access to a wide range of programs to train and develop you Pension contribution 5 over 7 days during racing calendar Parking onsite Free lunches/dinner during work hours Free tickets to racing and music eventsMore about...

  • Head of Operations

    1 week ago


    Newmarket, Suffolk, United Kingdom Dick White Academy Full time

    Job Description: DWA Head of Operations**Salary- £45,000 per annum (full time post)**Purpose of the post:The Academy was established in 2016 to provide a centre of excellent training for Veterinary nurses and nursing assistants. The Head of Operations is a crucial part of this, and the position includes the following.Main duties and responsibilities Overall...

  • General Operative

    1 week ago


    Newmarket, Suffolk, United Kingdom Neway International Full time

    Are you a versatile individual with a knack for DIY, and property maintenance?We are seeking a reliable General Operative / Handyman to join our team at a company that collaborates with insurers to provide post-incident support to households across the UK.Job Details: Position: General Operative / Handyman Shift: Day shift Salary: £12.50 per hour Employment...


  • Newmarket, Suffolk, United Kingdom GFSL Career Site Full time

    Job Role: Cleaning operative Location: HMP Highpoint Salary: £23, Contract: Full time/perm Please Note- This role includes a late shift on rotation. Start time will rotate between 11am-6pm and We are seeking a dedicated individual to join our team at a HMP Highpoint, a Category C male prison. Join a team that is more than just a group of...

  • Production Operator

    1 week ago


    Newmarket, Suffolk, United Kingdom Tristel Solutions Ltd Full time

    General DescriptionThe Production Teams are responsible for the quality and effectiveness of production outputs, ensuring that:The Company's products are produced right first time, in an effective, safe and timely manner. Relevant procedures are implemented and maintained. Training is implemented, monitored, recorded and effective. The scheduled production...


  • Newmarket, Suffolk, United Kingdom Neway International Full time

    Job Vacancy:Night Shift General Operatives - Warehouse Sorters/PackersLocation:Newmarket, Suffolk - CB8Are you looking for immediate work in a fast-paced and dynamic environment? We are urgently hiring General Operatives to join our client's team at a fruit warehouse in Newmarket, Suffolk. No prior experience is necessary as full training will be provided....

  • Hmp Highpoint

    1 week ago


    Newmarket, Suffolk, United Kingdom Ministry of Justice Full time

    Salary- £30,471Number of jobs available 2Detail of reserve list 12 MonthsRegion East of EnglandCity/Town NewmarketBuilding/Site HM Prison Highpoint, CB8 9YGGrade EOOrganisation Grade for HMPPS Band 4Post Type PermanentWorking Pattern Full Time, Part Time, Part Time/Job Share, OtherRole Type Administration / Corporate SupportJob descriptionOverview of the...


  • Newmarket, Suffolk, United Kingdom Neway International Full time

    APPLY TODAY - START ON MONDAYWe are urgently looking for General Operatives - Warehouse Sorters/Packers to join our client's team at a fruit warehouse in Newmarket, Suffolk.JOB DETAILS: Position: Sorter/Packer Location: Newmarket, Suffolk CB8 Hours:Full-time Monday to Friday night shift - start 19:00, finish 5.00am Employment Type: ongoing work with...


  • Newmarket, Suffolk, United Kingdom Wates Full time

    Wates are looking for an Information Coordinator to join our Major Projects team in Thetford and another in Bury St Edmonds focussing on high profile projects across the MOJ sector.If you are passionate about supporting our onsite teams and looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then...


  • Newmarket, Suffolk, United Kingdom Ascensus Specialties LLC Full time

    Maintenance Engineer - UK Application Deadline: 30 April 2024Department: Maintenance Employment Type: Full Time Location: Newmarket, Suffolk Reporting To: Maintenance Supervisor Description Wychem, and Ascensus Specialties Company, is excited to announce the opening for a Maintenance Engineer position, offering you the opportunity to become part of a...


  • Newmarket, Suffolk, United Kingdom Unity Schools Partnership Full time

    Newmarket AcademyHR & Administration AssistantStart Date: March 2023 or as soon as possibleSalary: Grade 3, points 4-6We are seeking to build on our strong admin team within the school by recruiting an Administration Assistant with responsibility for HR admin. This is an exciting opportunity to join our school when we are making considerable investment in...


  • Newmarket, Suffolk, United Kingdom Gateway Full time

    ARE YOU A RECENT SCHOOL OR COLLEGE LEAVER LOOKING FOR AN APPRENTICESHIP OPPORTUNITY- An excellent opportunity to start a career, complete a Business Administration Apprenticeship and progress within a busy local Builders Merchant specialising in Civils, Drainage and GroundworksFuture Prospects- First step into an exciting industry with lots of career...


  • Newmarket, Suffolk, United Kingdom Unity Schools Partnership Full time

    Laureate Community AcademyMidday Supervisory AssistantContract: Permanent, Part Time (6 hours and 40 minutes per week / 38 weeks per year, 12:00 - 1:20pm, 5 days per week)Salary:Grade 2, SP2 (FTE £22,367 / Actual £3,369)Start date:15th April 2024We are seeking an enthusiastic, self-motivated and caring MDSA to join our lunchtime team. We are a welcoming,...