Night Porter Receptionist

1 week ago


Hartlepool, Hartlepool, United Kingdom Joseph Rowntree Foundation Full time

*Please note that we do not currently offer any Tier 2 sponsorship*

Part-Time Night Porter Receptionist Role at Hartfields Extra Care Retirement Village

Part-Time Hours and Competitive Pay

  • 12 hours per week, with the option for additional shifts when needed
  • £12.37 per hour (including a night enhancement for late-night shifts)

Hartfields is an vibrant retirement community located in Hartlepool, housing over 300 individuals aged 60 and above, offering independent living in modern apartments and cottages.

Within the village, you'll find a variety of amenities like a restaurant, coffee shop, bar, gym, and grocery store, all aimed at supporting residents to lead active and fulfilling lives.

About the Role

We are looking for a Night Porter Receptionist to provide a welcoming reception service to residents and visitors at Hartfields. Your responsibilities will include managing the entry system, ensuring site security, answering calls, monitoring CCTV, and addressing residents' concerns promptly, even involving emergency services when necessary.

After the evening hours, you will be in charge of the safety and well-being of all individuals on the premises.

You'll receive comprehensive training to excel in this role.

This position requires working from 6 pm to midnight on weekdays and 5:30 pm to 11:30 pm on weekends.

About You

  • Prior experience in customer service
  • Friendly demeanor and strong communication skills
  • Comfortable with lone work and quick decision-making
  • Basic knowledge of health & safety regulations
  • Experience in security and CCTV operations preferred

About the Organization

JRHT is a well-established housing association and care provider in Yorkshire and the Northeast, dedicated to offering homes and support to over 2,500 residents. As a part of our commitment, we strive to foster positive social change and create a prosperous, poverty-free society.

Join Our Team
Closing date for applications is Friday 19 June 2024

Our Inclusive Culture
At JRF/JRHT, we promote Equality, Diversity, and Inclusion, embracing individuals from all walks of life. We encourage applications from candidates of diverse backgrounds without any discrimination.

We are proud to be a Disability Confident Employer and welcome disabled individuals to apply, offering equal opportunities for everyone. If you have a disability, let us know if you'd like to be considered for an interview under the Disability Confident Scheme.


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