Medical Receptionist

1 week ago


Mexborough, Doncaster, United Kingdom Mexborough Health Centre Full time

Job summary

Part time Medical Receptionist is required at Mexborough Health Centre for 16 hours per week £ per hour. We are looking for a person with good communication, customer service and IT skills. Applicant must be friendly, able to work on own initiative and as part of a team.

Main duties of the job

Booking in patients on the computerised appointment system

Issuing prescriptions

Answering telephone calls in an efficient helpful manner

Processing new patient registrations

Responding to emails

Actioning tasks

About us

Mexborough Health Centre is a busy medical practice with approximately 5000 patients. We focus on continually improving the health of our patients and residents of the community. We are a friendly, hard working team who do their best to make patients feel confident and at ease with us.

Job description

Job responsibilities

Working on Reception, to book appointments and answer patient queries

Answering telephone calls, message taking and recording of all patient contacts.

Some filing of documents

Photocopying of patient records

Scanning documents

Coding medical records ,after suitable training

Various admin duties when suitably trained

To adhere to protocols agreed by the practice, including infection control and health & safety standards.

Searches of the Emis clinical computer system, for which training will be provided.

Person Specification

Qualifications

Essential

Good customer service skills A polite & courteous manner The ability to undertake different tasks and varied duties The ability to work alongside other people as part of our practice team To be able to work in a confidential manner IT skills including as a minimum, a basic knowledge of word and excel, good keyboard skills.

Desirable

Previous experience of working in a General Practice or other NHS environment .Ability to scan documents to be saved into the computer system Ability to photocopy and file documents Knowledge of a medical coding system Knowledge of clinical computer searches /reports

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