Engagement Worker

1 week ago

Birmingham, Birmingham, United Kingdom Shelter Full time
We're looking for a results-driven individual with experience of supporting vulnerable people or those with complex needs and who are, or have been, rough sleeping, to join us as an
-
Engagement Worker and play a vital role in helping to tackle rough sleeping through our partnership with Network Rail.
About Shelter

  • A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, bestinclass individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
  • At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly antiracist organisation.
    About the Team
  • Shelter is delivering a rail outreach service in partnership with Network Rail. The service locates and supports people who are sleeping rough and or perceived to be begging in and around Birmingham New Street Station, to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. The team consist of two engagement workers, managed by a team leader.
    About the Role
  • You'll be a key player in helping to tackle rough sleeping on and around the railways through a new strategic partnership between Shelter and Network Rail. This exciting role will involve working with people who have become entrenched in a cycle of rough sleeping. Based in the centre of Birmingham, you'll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. This will involve developing personcentred and coproduced support plans, coordinating support around the person and acting as a key worker. We'll also count on you to coordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery.
  • We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
    About you
  • You will have experience of supporting people with complex needs and who are, or have been, rough sleeping, supporting them to exercise choice and control in their lives.
    Benefits
  • We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
  • Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
  • Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
    Shelter does not accept unsolicited CVs from external recruitment agenc

ies nor accept the fees associated with them.

How to apply
**Please provide specific examples following the STAR format.

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