IT Systems Manager

2 weeks ago


Margate, Kent, United Kingdom Pearson Whiffin Recruitment Full time

Job Title: IT Systems Manager – Case Management


We are currently seeking an experienced individual with a solid background in Case Management Software to spearhead the maintenance and enhancement of our systems, aligning them with the company's expectations across multiple offices in Kent.

  • Key Responsibilities:
  • Expertise in design principles and system security.
  • Familiarity with cloud technologies and various frameworks.
  • Previous experience in a legal setting is advantageous but not mandatory.

Required Skills and Experience:

  • Proven track record in supporting Case Management Software, particularly in a legal context.
  • Ability to collaborate with external vendors and follow technical guidance to resolve issues.
  • Project management experience, ensuring timely and cost-effective delivery of projects.
  • Proficiency in working within a support framework, utilizing ticket systems for issue escalation and tracking.
  • Conducting user training sessions to optimize system utilization and onboard new staff members.

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