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Head of Operations

3 months ago

Great Yarmouth, Norfolk, United Kingdom Acteon Group Ltd. Full time
Claxton is a part of Acteon Group of subsea services businesses.

We combine experienced Project Engineering and fast track Design and R&D capability with huge inventory of rapid call off tooling, to deliver to our clients.

Across a vast array of drilling riser systems, well abandonment equipment and structures, Claxton delivers pragmatic, safe reliable solutions to the operating challenges faced by our clients.

We have a Global team with a singular mission, to make our clients projects happen.


The role holder will be a member of the leadership team of Claxton Great Yarmouth and will, therefore, be involved in the wider strategic issues of the business, including strategies for growth and business improvement.

You will provide visible and demonstrable leadership to create and sustain a proactive and accountable safety culture amongst all staff.

Employing a 'One Claxton' mind-set, you will engage closely with other Claxton sites and global function leaders to both provide and receive support where required or beneficial.


Duties & Responsibilities

  • Drive compliance of the Operations team to all relevant policies and processes (including HSE) within the management system (IMS) for the Operations function, feedback any areas of improvement. As requested, and proactively, provide input for policies and procedures within the IMS.
  • Perform resource planning to ensure sufficient resourcing of the Operations functions (onshore and offshore) based on the business Project Forecast and other sustaining activities required.
  • Provide input and support for all new systems implemented in the business.
  • Regularly evaluate and review the Operations function activities, driving the delivery of efficient operations able to safely meet the demands of live projects and maintenance requirements.
  • Create a framework and rhythm for regular communications, updates, and comparison of actual performance to planned performance, continually review to identify opportunities for improvement.
  • As required put forward considered business cases for new initiatives or piece of change, where accepted ensure all areas of change management are identified and managed using the appropriate system.
  • Ensure GY facilities are managed to achieve routine and adhoc maintenance being performed safely and to budget and any capex requirements are addressed.
  • Manage the Operations function within the agreed annual and monthly target for costs.
  • Ensure time writing completeness and regular review/analysis by line managers in the function to ensure correct codes are used and overtime is appropriate.
  • Work with the Global Resources team in maintaining an oversight and governance for all facets within Claxton ERP system, focusing on data accuracy and process governance, allowing accurate reporting and asset management.
  • Provide motivational leadership to the Operations function to ensure that effective teamwork and collaboration achieves the operational demands.
  • Provide clear strategic direction to the Operations functions, setting goals, deliverables, and key performance indicators.
  • Regularly meet with direct reports to review business performance against Functional goals and KPI's also their own performance with these.
  • Set and regularly review line reports goals, training, and development (in the company system). Ensure that individual goals align to the Functional / company goals.
  • Ensure that the optimal teams are in place to deliver the business requirements (regularly consider resource levels, skill requirements and succession planning).
  • Ensure direct reports are developed and coached to be high performing and to cascade to their own line reports. Any performance issues are dealt with in a timely fashion and documented accordingly.
  • Drive accountability through the Operations function.
  • Work with the Global Resources Team to drive the engagement and compliance with the Claxton training management system and competency management system.
  • Ensure requirements for Third party competency evaluation are adhered to when contract labour is utilized in the Operations function to ensure a safe and competent workforce.
  • Active member of the Great Yarmouth senior management team:
  • Actively drive a proactive HSE culture through top-down leadership and leading by example, including regular HSE discussion as a primary topic, diligent HSE reporting and follow up on the Intelex system.
  • Provide regular functional updates to the General Manager and provide timely update on issues.
  • Support the GM and work with the rest of the leadership team to develop and implement the Company's strategic plan, annual business plan and associated objectives for the Great Yarmouth business.
  • Work with Finance department to drive accountability for cost and profitability through the Operations function.
  • Work with the General Manager and other members of the leadership team to define and deliver growth strategies and business improvements.
  • Work with sta