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Lead Technician
3 months ago
Job summary
An exciting opportunity has presented for an experienced Pharmacy Technician to develop their skills in this operational role, joining our busy Pharmacy dispensary service at Nottingham University Hospitals NHS Trust.
Joining a group of Lead Technicians the role supports the Chief Technician to ensure we deliver a safe and high-quality Pharmacy Dispensary service. Working within the Lead Technician group to manage the day-to-day coordination of a Dispensary area, the role is a great opportunity to develop your leadership and organisational skills within a busy acute hospital Pharmacy setting.
The role will be based at our Queen's Medical Centre campus.
Main duties of the job
Key duties of the Lead Technician group:
Support day-to-day management and coordination of a Pharmacy Dispensary area, planning and organising staffing to ensure an appropriate skill-mix, ensuring continuity of service.
Participate in the dispensing and accuracy checking process, including the dispensing and safe handling of oral cytotoxics and controlled drugs.
Assist in the monitoring of service Key Performance Indicators (KPIs) to ensure quality, effectiveness and efficiency.
Review service standards and provisions and implement change where appropriate through project improvement work.
Complete individual staff annual performance reviews (appraisals) and support to identify objectives and training requirements.
Support managing Pharmacy Dispensary staffing absence supported by the Trust Wellbeing and Attendance Management policy.
Involved in the recruitment and selection of Pharmacy Dispensary service staff.
About us
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job descriptionJob responsibilities
You'll find a full overview of the duties of a Pharmacy Lead Technician within the attached Job Description and Person Specification documents attached to this advert.
Person SpecificationCommitment to Trust Values and Behaviours
Essential
Must be able to demonstrate behaviours consistent with the Trust's behavioural standardsTraining & Qualifications
Essential
Qualified Pharmacy Technician registered (or has ability to register) with the General Pharmaceutical Council Evidence of commitment to ongoing learning and personal developmentDesirable
Management and/or training qualifications, or equivalent experience demonstrated by acting in a role responsible for managing staff, services or resourcesExperience
Essential
Validated Pharmacy accuracy checker, or able to work towards this. Knowledge and understanding of the Pharmacy Dispensary Lead Technician role and responsibilities within a hospital pharmacy Knowledge of Pharmacy stock control and management systems. Some supervisory or staff management experience. Experience of prioritising workload and flow.Desirable
Experienced in all areas of Pharmacy gained through rotation. Ability to train individuals and small groups. Experience or knowledge of rota writing.Communication & Relationship skills
Essential
High level of interpersonal skills (both verbal and written). Able to communicate information effectively, clearly and concisely to a wide range of staff, healthcare professionals and patients. Demonstrates diplomacy in handling difficult workforce situations (including non-Pharmacy departmental staff). Demonstrate leadership skills and is approachable. Works effectively both as part of a team and independently.Analytical and Judgement skills
Essential
Able to analyse, interpret, label and dispense from prescriptions. Proven evidence of judgement and prioritisation skills in relation to service deadlines and targets. Demonstrates competency and accuracy under pressure. Able to identify, prioritise and problem solve. Experience of service data collection activities and analysis. Demonstrates logical thinking and can use initiative when dealing with a variety of situations. Knows own limitations and when to refer.Planning & Organisational skills
Essential
Experience in organising staffing workload to meet pharmacy services and patient need. Manages own time effectively and meet required deadlines or targets. Self-motivated and able to motivate others. Understands the principles of effective delegation. Ability to use initiative both independently and within a team. Can demonstrate ability to prioritise accordingly.Desirable
Knowledge of achieving or managing Key Performance Indicators (KPI's).Physical skills
Essential
Able to cope with frequent, light to moderate, manual handling activities. Ability to stand or sit for long periods of time. Works accurately with an unpredictable workload and can manage potential interruptions. Can maintain concentration to ensure accuracy of work. Good level of computer literacy.Desirable
Working knowledge of Microsoft packages (Word and Excel).Other role requirements
Essential
Cross-campus working. Flexibility to participate in general Pharmacy Dispensary duties, including the 7-day shifted working rota and Bank Holidays rota.