Customer Service Advisor
2 weeks ago
Customer Service Advisor
Location:
Surbiton
Working Hours:
Full Time to include 1 weekend day
Salary:
Competitive depending on experience
Training provided
Personal Development Plans & Career Progression
Specsavers Perks
Friendly, Supportive Team
Team Social Evenings Out
Looking for something new and a varied role?
We are looking for a Customer Focused
Customer Service Advisor.
Great customer skills are essential for this role.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
- Booking and confirming appointments
- Appropriate direction of enquiries
- The face of the store
What will success look like in the role?
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person
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