VAT Associate Director

1 week ago


Birmingham, Birmingham, United Kingdom RSM Full time
About the role

Together with Partners and Directors, you'll manage the interface between a group of clients and the firm to ensure that the agreed expectations of the clients in terms of service, quality, and cost are met. This opening presents a great opportunity to be part of a growing team at an exciting phase of the journey, working both remotely and in the office and enjoying the benefits of both settings. The diverse range of projects will keep you challenged daily, aiding in the expansion of your skills and professional growth. You'll have ample chances to broaden your horizons and immerse yourself in a culture that values individuality and fosters innovative thinking.

  • Identifying and advising on VAT planning opportunities, and undertaking specialized technical assignments as needed.
  • Responding to clients' queries promptly and keeping clients and partners informed about the status of the VAT work.
  • Serving as the main point of contact for clients regarding VAT matters and ensuring exceptional client service consistently.
  • Handling tasks delegated by the Partner or Director.
  • Ensuring effective coordination with other departments.
  • Close monitoring of work in progress reports to ensure profitability and timely invoicing of clients.
  • Developing an advanced level of technical knowledge through relevant readings and courses, and staying aware of the firm's services and publications.
  • Identifying, attracting, and converting potential clients, as well as supporting other departments in creating proposals for new assignments.
  • Active involvement in client seminars, efficiently following up on contacts made.
  • Assisting in quality control and review processes, and managing departmental administration when needed.
  • Participation in staff meetings and mandatory training sessions.
  • Maintaining awareness of Health and Safety issues within the firm and reporting any concerns to the designated representative.
  • Performing any other duties within the scope of the role as requested by the line manager or Head of Department.

About the ideal candidate

The ideal candidate should have previous experience working at the Manager or Associate Director level in VAT, along with a track record of winning new business or maximizing revenue from existing clients. You should feel comfortable mentoring junior staff members and fostering a positive team environment. Key attributes include:

  • Ability to establish and develop a team of VAT professionals.
  • Strong business acumen with a proven ability to meet targets.
  • Exceptional communication and influencing skills, with a demonstrated history of effective client management.

Note: This description represents the current role requirements. As duties evolve, the job description will be revised in consultation with the individual concerned.

About the Service Line Head

Ian Carpenter, VAT Partner: "What is VAT? I didn't know it at the time but my tax journey began when I passed the civil service entrance exam. Thinking I would have a choice between different departments, I was led to HMRC and offered VAT or Excise, which then I selected VAT without much knowledge of it. From that uncertain start, grew my interest in this tax field; the equilibrium between inputs and outputs, its direct relation to business transactions, and the extensive case law. Conversation with like-minded tax enthusiasts and business leaders widened my perspective, where I learned to explain the tax impact on commercial deals to clients. After a decade with HMRC, I embraced the profession and transitioned to RSM twelve years ago. My time with RSM has been a defining chapter, marked by a noticeable difference in the people-centric culture that fosters collaboration and knowledge-sharing, not just in words but in actions. Leading and nurturing talents within our service line to professional heights has been immensely rewarding for me. Technological evolution in tax administration presents exciting prospects for automating mundane tasks and innovating new client solutions. Collaborating with tech-savvy colleagues to leverage this transformation energizes me. So, the answer to VAT is not just a tax, but a gateway to a fulfilling career."



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