Ultimate Outdoors
2 weeks ago
Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.
From our nautical based beginnings, we've grown to be one of the most recognizable names on the high streets in the UK.
We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear and equipment across the world.
Ultimate Outdoors offer some of most exciting careers which can offer you the kind of involvement, teamwork, progression or recognition you want from a job opportunity.
Role Overview:
Being part of the store's Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section.
Customer Service
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme.
Sales
- Ensure that targets are achieved and, where possible, exceeded.
- Monitor staff service levels in order to maximise store sales.
- Utilise instore devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
Visual Merchandising
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Provide assistance with the maintenance of standards on the sales floor.
- Keep stock clean and presentable at all times.
- Retail Management experience would be advantageous
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills
- Microsoft Outlook, Word and Excel.
Training & Development
- Encourage personal progression throughout your store
- Provide assistance with the induction and training of new starters.
- Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.
Skills/Experience/Knowledge Needed
- Retail Supervisor experience would be advantageous.
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills
- Microsoft Outlook, Word and Excel.
- Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation,
- Pension Scheme
- Personal development opportunities to learn and develop at work.
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