Global Process Specialist
6 days ago
Empower, Connect, Evolve, and
Inspire - these are the values that drive us and make
BMI a company where you can thrive and grow.
- Please note that alternative BMI office locations may be considered for this role_
Job overview:
The Global Process Specialist (Order to Cash) will be the knowledge holder of the processes and responsible for ensuring the anchoring and innovation of defined Lead to Cash processes into the operating businesses in collaboration with business functional teams and other key stakeholders.
Key accountabilities:
PROCESS EXPERTISE
- Have a deep understanding of the defined business processes, how they are related up and downstream within the larger end to end process, the principles and strategic objectives of the processes and the necessary data prerequisites.
- Effectively network with key stakeholders to understand crossfunctional process touchpoints and handovers, the business strategic objectives and technical considerations, options and limitations.
- Manages the appropriate core process documentation and supports development of training material / standard operating procedures to support the anchoring and utilisation of business processes, ensuring accurate updates as processes evolve. Any local exceptions to the core process are documented and approved.
PROCESS PERFORMANCE
- Responsible for defining, refining, protecting and deploying a global set of monitoring metrics, KPIs and process adherence measures to support process anchoring.
- Partner with functional leaders for definition of targets, using external benchmarking / best practice where possible.
- Leads operational reviews with functional leaders and other key stakeholders, identifying and leading global improvements to feed into the innovation plan.
- Establishes continuous improvement culture, empowering and supporting local optimization.
PROCESS INNOVATION
- Responsible for engaging with all key stakeholders to document and refine a demand pipeline for future process innovation, utilising industry best practices, new technologies from partners and business strategic initiatives, partnered with key Technology stakeholders.
- Ensure changes to processes are executed and managed through the appropriate governance methodologies and forums.
- Engage with operational and global functional teams to share best practices between teams and support a common forum for collaboration, information sharing and alignment on future priorities.
Key stakeholders:
- Group Functional Leaders
- Sales Directors / Management
- PLW Directors / Management
- Process Super Users
- Global Process Owners / Specialists of other functional areas
- Solution Architects
Qualifications & Experiences Required:
- Agile & experienced in process areas
- Vistex experience (highly desirable)
- SAP and associated systems experience (desirable)
- Lean Six Sigma experienced / certified (desirable)
- Project Management methodology experienced / certified (desirable)
Personal Attributes Required:
- Highly effective communicator with excellent stakeholder engagement &
- Ability to unify strategy with operational delivery
- Proactive and able to bring outside in perspective to enable a World Class GPO
- A career with _BMI Group_ is more than just a job. We help you to find work you enjoy, to use your skills, and support you to become the best you can be._
- Working together we can achieve great things. Come and join us._
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