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Sales Support Coordinator

3 months ago

Cwmbran, Torfaen County Borough, United Kingdom Unify Brand Partnerships Full time

The Company:


Unify Brand Partnerships is an active, outdoor and lifestyle fashion agency with a diverse portfolio of leading global brands including Teva, Cotopaxi, Reef, Kswiss, Palladium, 2XU, Feetures and more.

Our fully integrated agency allows us to passionately elevate brands in the UK market consistently across all channels, from distribution, sales strategy, brand marketing and public relations, to impactful retail activation through our great relationships with leading retailers and DTC market opportunities.


The Role:


As Sales Support Coordinator you will play an instrumental role in business operations, providing a pivotal link between internal departments and external business customers.

You will be responsible for all sales administration and B2B customer service, delivering a smooth order and distribution process between the brands and retailers.


Responsibilities:

  • Sales order and purchase order entry on internal ERP and B2B platforms.
  • Provide excellent day to day administrative support to the Sales Team.
  • Provide excellent day to day customer service to retail accounts, ensuring all KPI's are met.
  • Work very closely with Finance, Warehousing & Logistics to ensure all operations run smoothly.
  • Work towards monthly brand targets by planning, allocating and booking in retailer deliveries, keeping them up to date with lead times and stock availability.
  • Reporting produce weekly allocation, delivery and stock reports along with seasonal reporting and figures/updates for the Management Team on a regular basis.

Skills, Experience & Qualifications:

  • 2+ years' experience within sales administration and customer service, in a B2B environment.
  • Deadline driven with the ability to multitask and manage competing priorities.
  • A team player with very strong communication skills, along with the ability to work comfortably on your own initiative.
  • Proactive, driven and highly organised with excellent attention to detail.
  • Strong IT & numerical ability, including Excel.
  • Commercial awareness and an interest in fashion/sport/retail would be desirable.

Schedule:
in person, Monday to Friday

Benefits:

  • Generous discount on brands
  • 24 days of annual leave, plus bank holidays
  • Company events
  • Onsite & free parking
  • Standard hours 09:0017:00, with an option to work 08:0016:00 or 08:3016:30

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

Retail Sales: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
salessupportcoordinator