Direct Payments Advisor

2 weeks ago


Liverpool, Liverpool, United Kingdom Sefton@Work Full time

Direct Payments Advisor (Children):

Description:

Job Purpose:
To contribute to the delivery of a highly effective Direct Payments service by: - Providing advice and support to those in receipt of or who have been referred for direct payments from Childrens Services,

  • Supporting the development, updating and maintenance of procedures which govern the service in line with emerging policy developments.

Key Duties and Responsibilities:

To provide advice and support to parent/carers and/or their representatives.

  • Set up new Direct Payment services for customers via a prepaid card system, as agreed.
  • Support clients in budget planning.
  • Liaise with the Payroll team to support individuals' Direct Payments accounts.

Skills, knowledge and experience

  • Experience supporting clients with budgeting and administration for at least one year
  • Knowledge and experience of using database systems to record information.
  • Experience in using IT, including Microsoft Word and Excel.
  • Experience of effectively supporting clients to meet their individual needs.

Contract Type:
Permanent

Hours of Work:
FullTime

Expiration Date: 03/07/2023
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