Current jobs related to Customer Relations Executive - Brierley Hill, Dudley - AmTrust International

  • Customer Service Representative

    4 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.Key...

  • Customer Service Representative

    4 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.Key...

  • Customer Service Representative

    3 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.Key...

  • Customer Service Representative

    3 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.Key...

  • Customer Service Representative

    2 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting sales operations.Key Responsibilities:Ensure...

  • Customer Service Representative

    1 day ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting sales operations.Key Responsibilities:Ensure...

  • Customer Service Representative

    4 minutes ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.Key...

  • Customer Service Representative

    6 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and efficient individual to join our team as a Customer Service/Sales Administration professional. This exciting opportunity will involve providing exceptional customer service and administrative support to our customers and suppliers.Key Responsibilities:Verify bookings to ensure...

  • Customer Service Representative

    6 days ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Customer Service/Sales Administration RoleWe are seeking a highly organized and efficient individual to join our team as a Customer Service/Sales Administration professional. This exciting opportunity will involve providing exceptional customer service and administrative support to our customers and suppliers.Key Responsibilities:Verify bookings to ensure...

  • Customer Service Coordinator

    2 weeks ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking a highly skilled Customer Service Administrator to join our team at MET Recruitment UK Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and customers.", "ul": [{"li": "Assess customer issues and order parts"},...

  • Customer Service Coordinator

    2 weeks ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking a highly skilled Customer Service Administrator to join our team at MET Recruitment UK Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and customers.", "ul": [{"li": "Assess customer issues and order parts"},...

  • Customer Service Coordinator

    2 weeks ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at MET Recruitment UK Ltd. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssess customer issues and order parts in a timely and efficient...

  • Customer Service Coordinator

    2 weeks ago

    Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at MET Recruitment UK Ltd. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssess customer issues and order parts in a timely and efficient...

  • Business Customer Manager

    5 days ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for delivering exceptional customer experiences and driving business growth in-store. You will lead a team of sales professionals to inspire business customers to buy the best products to suit their needs, while building strong relationships with local businesses and...

  • Business Customer Manager

    5 days ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for delivering exceptional customer experiences and driving business growth in-store. You will lead a team of sales professionals to inspire business customers to buy the best products to suit their needs, while building strong relationships with local businesses and...

  • Business Customer Manager

    2 days ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for delivering exceptional customer experiences and driving business growth in our B2B proposition. You will lead a team of sales professionals to inspire our business customers to buy the best products to suit their needs, while building strong relationships with local...

  • Business Customer Manager

    1 day ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for delivering exceptional customer experiences and driving business growth in our B2B proposition. You will lead a team of sales professionals to inspire our business customers to buy the best products to suit their needs, while building strong relationships with local...

  • Business Customer Lead

    1 week ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for driving our B2B proposition in-store, creating an exceptional experience for our business customers. You will coach the team to inspire customers to buy the best products to suit their needs, building strong relationships with local businesses and growing existing...

  • Business Customer Lead

    1 week ago

    Brierley Hill, Dudley, United Kingdom Currys plc Full time

    Role Overview:As a Business Customer Manager at Currys plc, you will be responsible for driving our B2B proposition in-store, creating an exceptional experience for our business customers. You will coach the team to inspire customers to buy the best products to suit their needs, building strong relationships with local businesses and growing existing...

  • Airport Marketing Assistant

    3 weeks ago

    Brierley Hill, Dudley, United Kingdom Reed Full time

    Join a Thriving Manufacturing Business as a Marketing ExecutiveReed Marketing & Creative is partnering with a leading manufacturing company in the UK to find a talented Marketing Executive to join their team. This is an exciting opportunity to work with a business that is passionate about innovation and customer satisfaction.Key Responsibilities:Campaign...

Customer Relations Executive

3 months ago

Brierley Hill, Dudley, United Kingdom AmTrust International Full time
Arc Legal Assistance, an AmTrust International business, is a specialist provider of legal expenses insurance and related services.

We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling.


We are looking for a Customer Relations Executive to join our team on a part time bases (22 hours) and help us provide exceptional service to our customers, you will be the first point of contact for customers to deal with and resolve their issues relating to home emergency matters.


Reporting into the Customer Relations Manager this is a customer facing role with a primary focus on maintaining the high service levels upheld by the customer relations department.

Essential role functions include but are not limited to:

  • Handling and resolving complaints in accordance with service standards and FCA regulations including corresponding with policyholders, contractors, claim suppliers, vehicle recovery operators and solicitors by letter and telephone.
  • Providing prompt and clear communications to the complainant within regulatory timescales.
  • Ensure consistent and fair customer outcomes by assessing all aspects of the complaints received in line with similar past cases/decisions.
If you're a problem solver with a passion for customer service and a desire to work for a company that values its customers, we want to hear from you

For more information and to show your interest, submit your CV and we will be in touch.