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Weekend Administrator

3 months ago

Ross on Wye, Herefordshire, United Kingdom Now Storage Ltd Full time

Job Title:
Weekend Sales Administrator

Job Summary:


We are looking to add to our already established & knowledgeable team to ensure that we can continue to meet our future growth plans.

We are looking for a Full Time Sales Administrator to join our close knit team working in a relaxed working environment.

Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we want to hear from you

Responsibilities:

Sales:

  • Maximize occupancy of the storage locations, meet sales targets, and drive sales.
  • Make contact with customers, ensuring all enquiries and contacts are properly handled and the database is maintained.
  • Help achieve a high enquiry conversion, and drive to achieve the agreed targets.
  • Your sales strategy will be entirely driven by good customer service first and foremost.

Requirements:

Hard Skills:

  • Sales Ability: This is a key requirement as the role involves selling storage units and possibly other products, e.g. parking, storeprotect, addons.
  • Typing: Ability to type cleanly and at a good pace.
  • Microsoft Office: Proficiency in Outlook, Excel, Word
  • Self-

Storage Management Software:
Familiarity with specific software used in the self-storage.

  • Telephone management: Demonstrate good communications skills over the phone.
  • Google & Website Reviews : Response and requesting responses
  • Pricing: Update prices on site facility management software
  • Availability check: Available units report, checking the database is up to date

Soft Skills:

  • Customer Service Skills: Ability to interact with customers effectively and handle their storage needs.
  • Trustworthiness: As you'll be dealing with customers' personal belongings, trustworthiness is crucial.
  • Attention to Detail: This is important for managing inventory, maintaining the facility, and understanding customers' needs.
  • Calm and Collected: Ability to handle stressful situations or customer complaints.
  • Great Attitude: A positive attitude can help attract and retain customers.
  • Accountability: Taking responsibility for one's actions and decisions.

Other Requirements:

  • Study Best Practices: Sales and customerservice practices are always changing.
  • Demonstrate initiative, creativity and problemsolving skills in a fastpaced environment
  • Listening Skills: Pay attention to what people say and need. The better you listen, the better you'll be able to offer a good solution to your customer.
  • Ask Good Questions: If you ask good questions, people will feel as if you know what you're talking about.
  • Adhere to company policies and procedures: comply with relevant laws and regulations.
  • Working location: Work in the office

Job Types:
Part-time, Permanent

  • Weekends Only Every Saturday & Sunday
Work Pattern in rotation: 15 hours per week spread across

Saturday = 8:30 - 5:30pm

Sunday = 9:00 - 4:00pm

Job Types:
Part-time, Permanent

Pay:
£14.00 per hour

Benefits:

  • Company pension
  • Free parking
  • Onsite parking
  • Private medical insurance
  • Sick pay

Schedule:

  • Every weekend
  • Weekends only

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Experience:

- administration: 2 years (required)

  • Sales administration: 2 years (preferred)

Licence/Certification:

  • Driver Licence (required)

Work Location:
In person