Senior Manager

2 weeks ago


Bristol, Bristol, United Kingdom Holly Hedge Animal Sanctuary Full time £35,000

We are looking for a tenacious and dependable Operations Manager to ensure the smooth runningof the Sanctuary, whilst also achieving our strategic goals and meeting the needs of our animals,staff, volunteers and visitors .

Circa £35,000 per annum dependent upon experience Location : Long Ashton, Bristol, Southwest England (BS48)

Working Hours : 40 hours per week (will include some weekend work)

As Operations Manager you would oversee a dedicated team of personnel engaged in the welfare of ourAnimals, with the primary objective to ensure the effective running of the facility, delivering, staff andvisitor satisfaction, health & safety compliance and budget & financial management.

Bringing the team together to foster a positive environment for the animals in our care andstaff, volunteers and visitors.

Working closely with our reception, maintenance, fundraising and animal welfare staff,maintaining high levels of communication, stock supply and response. Overseeing the successful delivery of the team's daily service and planned maintenanceroutines, including Health & Safety Compliance.

Ensuring compliance and health & safety regulations are carried out across the centre, whilstcaring for employee and visitor welfare at all times.

Such as identifying bottlenecks, streamlining procedures, optimising resource allocation, andimplementing quality control measures.

Monitor and control costs associated with operations, including staff, materials, equipment,and overhead expenses, aiming for cost efficiency without compromising quality andperformance.

As a member of the senior management team, you will also have duty managerresponsibilities including key holder duties.
You will be passionate about animals and animal welfare, motivated, flexible with a can-do attitude. Excellent communication and leadership skills, comfortable dealing with Staff, animals andguests alike. Commercial awareness and understanding of budgets, profitability and improved ways ofworking. Ability to identify training needs. You'll be effectively coaching and training all levelsensuring our teams are delivering a first-class customer experience and safe centreenvironment.
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