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Night Porter

3 months ago


Inverness, Highland, United Kingdom Lochardil Full time

The Place

Lochardil House is now part of the Highland Coast Hotels collection; nestled in the picturesque landscape of Inverness, it is a stunning example of Scottish architecture and heritage. This historic mansion, dating back to the 19th century, exudes charm and character at every turn. Surrounded by lush gardens and rolling hills, Lochardil House offers a serene and elegant setting for various events and gatherings. Its rich history, coupled with modern amenities and impeccable service, makes it the ideal venue for weddings, corporate retreats, and special occasions. Whether exploring the estate's manicured grounds or relaxing in its luxurious interiors, Lochardil House promises an unforgettable experience steeped in tradition and beauty. We are offering a unique opportunity to join our brand new team to showcase your passion for Highland hospitality and be part of creating memorable moments in this timeless Scottish gem.

The Position:

We are currently seeking a dedicated and reliable Night Porter to join our team on a part time basis, working 2-3 nights per week from 11pm-7am. As the Night Porter, you will play a crucial role in ensuring the safety, security, and comfort of our guests during the night hours. Your responsibilities will include overseeing the hotel premises, handling guest inquiries and requests, assisting with late check-ins and check-outs, general cleaning of public areas, and performing various security and maintenance tasks as needed. The ideal candidate will demonstrate excellent customer service skills, a proactive attitude, and the ability to work independently with minimal supervision.

The Person:

Beyond the first-class
physical modelling of our hotels, we're also investing in our people. Our
vision has four key pillars; our people, our guests, our communities, and our
environment, and what matters most to us is delivering an authentic experience of
the Scottish Highlands to our guests. This can only happen with a
strong team that shares our Vision.

The ideal candidate will have previous experience in a similar role, preferably within the hospitality industry. You should possess strong communication skills, with the ability to interact professionally with guests and colleagues. Attention to detail, reliability, and a calm demeanour are essential qualities for success in this role, as you will be responsible for addressing any guest concerns or emergencies that may arise during the night. The successful candidate will also demonstrate a commitment to upholding the standards of excellence that define Highland Coast Hotels.

The Package

Hourly rate £13 per hour + service charge + company benefits inc:

Discount for you and your family and friends on accommodation, food and
beverages

Opportunities for professional development and growth within the company

EyeMed

Cycle Scheme

Employee discount platform providing savings at 130,000 retail and
entertainment including supermarkets, holidays, shopping and restaurants

Employee Assistance Programme

Refer a Friend incentive scheme

About Highland Coast Hotels

We are a collection of unique
hotels located along the North Coast 500 with our people at the very heart of
what we do. Spirit, warmth, authenticity, that's what we look for. We encourage
curiosity, energy, passion, and fun. Creating experiences that exhilarate and
enlighten our guests as we showcase the very best in Highland Hospitality. It's
important to us that we nurture and develop our people to be the very best they
can be. Training and career opportunities are on offer along with fabulous work
locations, great rates of pay, flexible hours, and lots of other lovely perks.
Find out more at