Soft Facilities Management Supervisor

2 weeks ago

Haverfordwest, United Kingdom Hywel Dda University Health Board Full time

Job summary

Hotel Services are currently looking to recruit individuals who would like to join a busy and committed department in providing portering services to cover all wards and departments. The successful candidates will play an integral role within the organisation.

We are seeking to appoint a Senior Porter to manage the on-site porters team at Withybush Hospital Haverfordwest

The Senior Porter will be responsible for on-site portering, front hall reception, security, mail and waste management.

Main duties of the job

The role will include rota planning, staff monitoring and supporting departmental performance targets in mandatory training and personal development.

The successful candidate will have excellent organisational skills, the ability to prioritise tasks and communicate effectively with the team and ensure services are maintained across the site.

A flexible approach to working hours is required. Hours of work average per week over a 24 hour period including weekends and bank holidays. It may also be necessary to assist the team out of hours, during busy periods.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 01/07/2024

Person Specification

Qualifications and Knowledge

Essential

Good level of general education ILM Level 2 Certificate in Team Leading or equivalent Level 2 Food Safety Award Health & Safety, COSHH, Moving and Handling, and HACCP knowledge

Desirable

ILM Level 3 Award in First Line Management or equivalent Coaching/Training Certificate Supervisory Training IOSH Certificate

Experience

Essential

Experience of dealing with general public Supervisory/team leading experience

Desirable

Supervisory/team leading experience Supervisory experience in similar establishment Experience of portering duties

Language Skills

Desirable

Welsh Speaker (Level 1)

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