Quality Lead

2 weeks ago


Eastbourne, East Sussex, United Kingdom Edwards Ltd Full time

Quality Lead:

  • Functional area: Quality
  • Country: UK
  • United Kingdom
  • City: Eastbourne
  • Company name: Edwards Ltd
  • Date of posting: Nov 10, 2023Our solutions are a key part of most industries electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role:

  • Lead and support the quality team managing the team work flow.
  • Coordinate the investigation and resolution of customer complaints and NCR's raised in the FRACAS system ensuring that the 8D process is consistently followed.
  • Lead identification of opportunities for the continual improvement of the key quality processes on site and make improvements as appropriate.
  • Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
  • Ensure that the Eastbourne PC's Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
  • Manage the monitoring, measurement, review and auditing of internal processes, especially those that affect the quality of the Eastbourne PC's products.
  • Overall responsibility for accuracy and timely inspection/calibration of monitoring and measuring devices.
  • Quality team people management including PPDR, 1:1's, recruitment etc.
  • Conduct periodic management review meetings.
  • Oversee product recalls.
  • Keep up to date on all applicable standards, regulations/laws, issues, and news with respect to product (service) quality.

To succeed, you will need:

  • Must be a good communicator and have excellent fluency in spoken and written English.
  • Experience of leading/managing a quality function
  • Membership of professional body Chartered Quality Institute is preferred.
  • Report writing and presentation skills.
  • Strong communication skills, organisational awareness and impact and influencing skills area prerequisite.
  • Selfstarter, effective time manager and effective line manager.
  • Assertive, diplomatic with a good appreciation of business and commercial issues.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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