Ward Clerk

1 week ago


Torquay, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time
Midgley Ward is looking for a Band 2 Ward Clerk/Admin Support worker for 37.5 hrs per week.


We are seeking a highly motivated, enthusiastic, adaptable and dynamic person to work alongside our current ward clerk, supporting a well-established team.


To succeed in this role, you will need to be able to work flexibly in a busy environment, work collaboratively with the Team and other areas within the hospital.

Excellent communication, interpersonal skills and a good sense of humour are essential for this role.

Health Careers |

To provide general administrative support and assist in maintaining a high standard of record keeping within Respiratory. To ensure required documentation is sent to all agencies in a timely way.

To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity

To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive

Why work with us


Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park.

Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.

Listed are a few of the additional benefits that are available to you as an employee:
NHS Pension Scheme

Childcare at our day nursery

Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays

Staff Discounts

Career development and training opportunities

Employee Support - Staff have access to a 24-hour helpline

Communication and Working Relationships
To ensure patients are treated with courtesy, dignity and respect

Planning and Organisation
To provide reception service for all patients and visitors to Dunlop Ward and at times cross cover for sickness and annual leave across other ward areas

Working Relationships
Verbal skills to be able to communicate effectively on a daily basis with:
Consultants and their teams
Nursing Staff
Clerical Staff
Allied Health Professions
Management Team
Patients/Relatives/Carers
General public
GP Practices
Other Hospitals both in and out of the district

Policy and Service Responsibility
To ensure that private, overseas, Scottish/Welsh and Northern Irish patients are identified and documented appropriately and the Private Patient Officer notified in accordance with the Trust Policy

Confidentiality

  • The post holder's work will bring them into contact with matters of a confidential nature, particularly information relating to the diagnosis and/or treatment of patient's individual staff records, information regarding contracts, tenders etc. may not be divulged without the authority to do so, disciplinary action will be taken for any breach of confidentiality
Information Technology and Administrative Duties
Ensure that all patient records and investigation results are available when required by the nursing and medical staff

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
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