Housing Assistant

2 weeks ago


Solihull, Solihull, United Kingdom The ExtraCare Charitable Trust Full time
Solihull, West Midlands, United Kingdom, B90 2EL

£ £12.50 per hour

Permanent

  • Part time

Posted:
Friday, June 14, 2024

Closing:
Friday, June 21, 2024

HSA20hrsSV SW

The ExtraCare Charitable Trust are recruiting for a Part-Time Housing Support Assistant based at Solihull Retirement Village.


This is an opportunity for a Housing Support Assistant to join our friendly team at our Solihull Retirement Village and support the Village's commitment in delivering ExtraCare's mission of "better lives for older people".


If you come with a housing background or have provided information, advice, guidance, and support to vulnerable people and have effective administrative skills we would like to hear from you.


Benefits include:

  • Contributory Pension
  • Employee Assistance Programme
  • Life Assurance
  • Cycle to work Village.
  • 33 days annual leave including bank holidays pro rata for part time.
  • Option to purchase or sell additional annual leave.
  • Free Gym Membership
Role Details

  • Role: Housing Support Assistant
  • Part Time
  • Hours: 20 hours per week 4 days a week
  • Contract: Permanent
  • Salary: £12.50 per hour (£13,035pa, pro rata of FTE)
  • Location: Solihull Village, Birmingham, B90 2FH.
  • ExtraCare _does not_ participate in the current "_UK Visa Sponsorship_" Village, and we would not be able to facilitate sponsorship_.
What will you do as our Housing Support Assistant?

  • Showing potential residents around the Village/apartments.
  • Helping to settle in residents to their new home.
  • Responding to tenancy or lease issues that may arise.
  • Ensure that residents' wellbeing is monitored daily.
  • Ensure that residents thrive within a retirement setting.
  • You will regular carry out resident visits and be involved in community meetings.
  • Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant will be:

  • Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
  • Engaging, positive personality
  • Empathetic, friendly, and able to build relationships with residents who will have varying needs.
  • Solution focussed with a creative outlook to resolve issues.
  • Able to work under pressure calmly and prioritise your work.
  • ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community._
Do not miss out
Closing Date: 21st June 202-
Interview Dates: 24th/25th June 202- ExtraCare reserve the right to close this job advertisement early._

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