Service Management Lead

1 week ago


Northampton, Northamptonshire, United Kingdom Northampton Partnership Homes Full time

Job Title: Rent Income Manager

Company: Northamptonshire Partnership Homes (NPH)

Are you ready to be part of an exciting journey with Northamptonshire Partnership Homes (NPH)? Join us as we expand and enhance our services to provide safe, high-quality homes for our residents. Working in partnership with West Northamptonshire Council (WNC), we are dedicated to meeting the demand for affordable housing and making a positive impact on communities.

  • You will play a crucial role in achieving income collection targets and managing arrears effectively
  • Ensure early intervention and promote a culture of prioritizing rent payment
  • Stay up-to-date with housing legislation, regulations, and best practices in rent income management
  • Utilize your knowledge of welfare benefits and income maximization principles to support customers in financial need
  • Demonstrate a solutions-focused approach and commitment to delivering exceptional customer service

Requirements:

  • A clean driving license and access to a vehicle for work

Benefits:

  • Holiday entitlement of 28 days per year, increasing to 33 days after 5 years
  • Local Government Pension Scheme
  • Free parking
  • Flexible working options
  • Employee discount hub
  • Training opportunities

We are dedicated to creating an inclusive and diverse work environment where all voices are heard and valued. Join us in making a difference regardless of background or identity.


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