Helpdesk Operator

Annual salary:
up to £21,000.00

Helpdesk Operator

• Permanent
• Full time up to £21,000 per annum depending on experience_
• Location: Rainham_

Due to contract expansion, we are expanding our Helpdesk team and are in the need of customer focussed Helpdesk Operators on a full-time permanent basis.

You must have good customer service skills, willing to learn and have the ability to show willingness to progress.

We are looking for enthusiastic and motivated Helpdesk Operators who want to succeed. You could have the opportunity to develop further within our business to planner, estimator or higher

If you have any experience within customer service, administration or housing, we need to hear from you

Your duties will include

• Receiving calls from tenants, service users and clients.
• Booking repairs and maintenance on properties.
• Working closely with planners, supervisors and clients to ensure jobs raised correctly.
• Ensure all records and IT data on systems remains updated.
• Ensure the delivery of our service is customer focused.

About Mears

• Mears Housing Management is a successful business within Mears Group PLC, having grown in 5 years to a nationally based management business with 12,000 homes and contracts with 50 Local Authorities and Central Government.

We house many people in housing need who would otherwise be living in costly and inappropriate accommodation and as such we have a strong social pursue in everything we do.

Our red thread runs through everything we do and we want people who share our values to help us continue to deliver customer focused services.

We empower our people to lead by example, taking ownership and responsibility to work to the best of their abilities and effectively collaborate with colleagues and partners to exceed the expectations of both clients and customers.

What's in for you?

• Competitive annual salary up to _£21,000 depending on experience_
• 25 days annual leave
• Cycle to work scheme
• Eye Test Vouchers

Mears Fun Day

• Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work

Volunteering Leave

• Mears supports employees to undertake volunteering in the community, in support of our social value commitment.

or , quoting the job reference number for further information. We look forward to hearing from you soon.

Mears Group recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

- does not currently offer visa sponsorship.
- #TJ_

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