Academy Trainee

Do you have a background in customer service, are a new or recent graduate or are looking to start a new career within payroll?

ADP are hiring
Entry Level Payroll Specialists (Full training provided).

_Location:
Cheadle (__Southgate Centre One, 319 Wilmslow Road, Heald Green, Cheadle, SK8 3PW_
_)_

_Hybrid working:

For the initial 8 week training period you will be expected to be in the office around 4 days per week.

After successful completion you will move to 3 days in office and 2 days from home._
- _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
- _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
- _Are you looking for an inclusive environment with a culture of collaboration and belonging?_

If so, this may be an opportunity for you. Read on and decide for yourself.

As an
Entry Level Payroll Specialist at ADP, you will work alongside seasoned professionals who will guide and support you to enhance your professional skills while gaining relevant experience in a business environment

Even better:

once you join the business you will go through an 8 week intensive training period where we teach you everything you need to create an excellent foundation to build a successful and rewarding career with ADP.

Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations.

The nature of what you do every day will not change - your #1 goal is to help clients.

Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.

There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success

Upon your successful completion of the training program, you will join our fast-paced Service Team as a Payroll Specialist.

To thrive in this role, you must be comfortable working in a metrics-driven, fast paced environment as part of a structured day.

You have a way with clients that builds rapport, establishes trust, and shines with professionalism.

Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.

As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

Please note:

you must be available to attend a virtual first stage interview between 30th January - 14th February and an assessment day on 15th February which will be held in person at our Cheadle office.

To succeed in this role:

• Be selfmotivated and personable
• Possess excellent communication skills
• Be organised
• Be able to work in a team as well as on your own
• Be able to remain focused

With the following education and experience:

• Good general education up to GCSE or equivalent, including Maths & English
• Excellent customer service and communication skills
• Strong computer skills including Microsoft Word, Excel, etc.

Benefits:

• Generous starting salary which will be reviewed annually
• Flexible benefits including healthcare, retail discount scheme, generous holiday entitlement and many social events
• Annual bonus scheme
• Study support
• Hybrid working

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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