Administrator/phlebotomist

The clinic prides itself on being able to provide the highest level of service and an outstanding quality of medical care, in a state of the art environment.

You will be expected to provide cover at our Swansea branch as and when required.

Role Requirements:

To chaperone the scanning or examining of patients when requested.

To escort patients to treatment areas

To ensure that the appropriate medical records are maintained.

To collect patient fees and enter details on to the patient management system.

To ensure that the clinic databases are maintained and actioned appropriately

To act as the information point for the patients, sending them information packs when required.

To prepare clinic lists and retrieve the necessary paperwork

To scan paperwork on to patient files

To type clinic/GP letters and any other correspondence

To ensure clinic paperwork is stocked up daily

To ensure clinic reception/waiting area is clean and tidy

To keep updated with the Company's range of treatments and pricing.

To constructively work as part of a team, sharing ideas, knowledge and resources to help provide first class customer service.

To contribute positively to your own personal development through participation in coaching, training, and job shadowing.

To maintain patient contact and schedule patient follow up calls, managing an up to date list of prospects.

This list is not exhaustive and there may be additional duties that will be part of the role.

Phlebotomy

To act in accordance with the Data Protection Act and to act in accordance with HFEA regulation and requirements

Person Requirements:

Excellent communication, diplomatic and organisational skills.

Excellent time management skills.

The ability to work under pressure and with personnel from all different levels.

The ability to deal with difficult situations.

Experience in a healthcare setting would be desirable but not essential.

Phlebotomy skills

An appreciation and the upholding of confidentiality is essential.

To enjoy working with customers and building relationships

To be a positive working member of a team

Job Type:
Part Time 27-30 hours per week.

Weekend work on a rotational basis is required. (approx 1 weekend in 4)

Bank holiday rotation required

Salary based on previous experience.

Job Type:
Part-time

Job Type:
Part-time

Part-time hours: 27-30 per week

Benefits:

• Company pension
• Onsite parking
• Sick pay

Work Location:
One location

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