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Food and Beverage Team Leader
1 week ago
We are looking for a motivated, passionate and enthusiastic individual to strengthen our existing F&B team.
A Team Leader is an important role in the Food and Beverage Management Structure that holds significant responsibility.
You will be responsible for the guest experience within the department and will help lead the team to deliver exceptional service.
You are responsible to ensure the team is set up for success and will be responsible for ensuring our high standards are delivered.
You will be a clear communicator and will help the team understand their roles to contribute to our high standards of operating.
We are a very supportive business and help all our staff be the best of themselves through development and training - you will have access to this and be directly involved in implementing this.
Key Responsibilities of the Food & Beverage Team Leader:- Ensure that the Restaurant, Bar and Events service runs smoothly and effectively, whilst complying with our procedures, standards, and protocols.
- Ensure you consistently deliver exceptional customer service with enthusiasm, passion, and friendliness.
- Create an environment for the team to increase sales; identify opportunities to increase sales and work with the team to realise these.
- Ensure effective communication between the Food & Beverage Team.
- To assist and support the Food & Beverage Management team in executing the plan of driving the business forward.
- Clear and effective communicator with both employees and guests.
- Ability to create the right ambiance.
- Ability to lead a team with confidence and authority.
- Up to date knowledge of the hospitality/events industry.
- Handson and happy to work with the team during key service times.
- Flexible to meet customer expectations including evenings, and weekends.
- Upbeat 'can do' attitude.
Salary:
£10.90 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Onsite parking
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Norwich, NR9 3DL: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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