Property Manager
6 days ago
Location: Clifton, Bristol
Salary: Dependent on experience, Workplace Pension Scheme contributions, Training Allowance (£150 per annum), private health care cover (after 12 months service), parking permit for Residents Parking Scheme, company laptop and mobile phone
Job Type:
PermanentResponsible to: Associate DirectorsResponsible for: N/aWorking alongside: Property Managers and Client Accountants
Working Hours:
Full-time Monday
- Friday 9.
Holiday Entitlement:
25 days per annum plus an additional day per year of service up to a maximum of 28 days per annum
Job Description:
A successful independent chartered surveying firm in Bristol are looking for a Block/Property Manager to join their expanding existing team in Clifton, Bristol.
The role will involve dealing with day-to-day management queries, maintenance issues for the managed portfolio of residential properties and will include inspecting properties, liaising with leaseholders/residents and arranging for contractors to carry out works on properties.
Properties manage consist of purpose built and converted residential blocks. Clients range from freeholders, developers and Residents Management Companies.This role is ideally suited to an upbeat and self-motivated individual who can take ownership of matters and has a keen eye for detail.
The ideal candidate for the role will have at least 2 years' experience in this type of position.Duties/Responsibilities: Dealing with day-to-day property management queriesUndertaking inspections at various residential properties across the Greater Bristol areaDatabase management, being responsible for overseeing those schedules/reports are updated and completedAnswering telephone enquiries and processing as appropriate, undertaking follow-up callsProvide reports, feedback and communication on a regular basis with the client and to ensure reporting deadlines are metMonitoring requests for repairs and maintenance from tenants or landlords, making sure they are all dealt with quickly and efficientlyOversee the instructing of contractors for works of minor repair and/or maintenance, supervise works as required, ensuring invoices are correct and duly sent to accounts for paymentManage service providers/contracts and monitor performanceDiary Management of critical dates such as lease expiries and health & safety testingPeriodic inspections of the properties to ascertain repair and condition, as well as ensuring contractual and statutory complianceEnsure that all properties managed are insured including dealing with all claims, renewals and enquiries regarding the policyPrepare service charge budgets and obtain approval from clients when necessary in advance of deadlinesApproving and signing-off service charge expenditure and ensuring all works are within financial limits
Key Skills:
Excellent communication and interpersonal skills, with ability to meet with clients and chair meetings (as required)
The ability to empathise and understand clients, leaseholders'/residents' objectives and drivers to provide excellent customer serviceThe ability to review any given situation, analyse options, make recommendations and present to clientsThe ability to prioritise and proactively manage workload, as well as working under pressureWork under own autonomyA positive 'can do' attitude professional approach and personable manner as well as confidenceDemonstrate initiative and be an adaptable team player with a flexible approach and sense of humourHave a meticulous attention to detailHave an outgoing personality with a passion for customer serviceDemonstrate first class administrative skillsPrevious experience in the residential property environmentAccess to own car for business use (business mileage paid by Company)
Other Desirable Attributes (but not imperative): Familiar with checking-in and referencing of tenants, as well as dealing with depositsAbility to network and business generateIdeally have previous experience in the commercial property environmentQualifications: Current UK Driving LicenseGood standard of general educationHave a good knowledge of MS Office and property management software packagesProperty related qualification desired but not essentialPlease let me know if you would like further information – James Tarr – .com - (phone number removed)
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