Current jobs related to IT Support Analyst Hybrid Working - Edinburgh, Edinburgh - The Adecco Group

  • Agile IT Business Analyst

    7 days ago

    Edinburgh, Edinburgh, United Kingdom TeamLogic IT, Vancouver, WA Full time

    About the RoleWe are seeking an experienced IT Business Analyst to join our team in Vancouver, WA. As an IT Business Analyst, you will play a key role in bridging the gap between technology and business, working closely with cross-functional teams to deliver high-quality solutions.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Agile IT Business Analyst

    7 days ago

    Edinburgh, Edinburgh, United Kingdom TeamLogic IT, Vancouver, WA Full time

    About the RoleWe are seeking an experienced IT Business Analyst to join our team in Vancouver, WA. As an IT Business Analyst, you will play a key role in bridging the gap between technology and business, working closely with cross-functional teams to deliver high-quality solutions.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Senior Pensions Administrator/Analyst

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Eden Scott Full time

    About the RoleEden Scott is seeking a skilled Pensions Administrator/Analyst to join our team in a hybrid role. As a key member of our team, you will be responsible for managing a portfolio of defined benefit pension schemes and working at the forefront of our team.Key Responsibilities:Manage a portfolio of defined benefit pension schemesWork at the...

  • Senior Pensions Administrator/Analyst

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Eden Scott Full time

    About the RoleEden Scott is seeking a skilled Pensions Administrator/Analyst to join our team in a hybrid role. As a key member of our team, you will be responsible for managing a portfolio of defined benefit pension schemes and working at the forefront of our team.Key Responsibilities:Manage a portfolio of defined benefit pension schemesWork at the...

  • Support MQ Analyst

    2 days ago

    Edinburgh, Edinburgh, United Kingdom NatWest Full time

    Job OverviewWe are seeking a highly skilled MQ Support Analyst to join our Middleware MQ support team in a large and complex support environment. As an MQ Support Analyst, you will be responsible for ensuring the operational health of the platform, covering all aspects of service, risk, cost, and people.Your key responsibilities will include:Supporting the...

  • Support MQ Analyst

    1 day ago

    Edinburgh, Edinburgh, United Kingdom NatWest Full time

    Job OverviewWe are seeking a highly skilled MQ Support Analyst to join our Middleware MQ support team in a large and complex support environment. As an MQ Support Analyst, you will be responsible for ensuring the operational health of the platform, covering all aspects of service, risk, cost, and people.Your key responsibilities will include:Supporting the...

  • Business Systems Analyst

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Net Talent Full time

    Business Analyst - Contract OpportunityJob Title: Business Analyst (Education Sector)Location: Edinburgh (Hybrid)Contract: 6 Months (Potential Extension)Sector: Education (Schools)We are seeking an experienced Business Analyst to support the analysis, design, and implementation planning of new systems for educational institutions. The ideal candidate must...

  • Business Systems Analyst

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Net Talent Full time

    Business Analyst - Contract OpportunityJob Title: Business Analyst (Education Sector)Location: Edinburgh (Hybrid)Contract: 6 Months (Potential Extension)Sector: Education (Schools)We are seeking an experienced Business Analyst to support the analysis, design, and implementation planning of new systems for educational institutions. The ideal candidate must...

  • Senior Cybersecurity Analyst

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Adarma Security Full time

    Job Title: Senior SOC AnalystWe are seeking a highly skilled Senior SOC Analyst to join our team at Adarma Security. As a key member of our Security Operations team, you will play a critical role in protecting our customers' cyber resilience.Key Responsibilities:Act as an escalation point for Tier 1 SOC Analysts, further analyzing and investigating events of...

  • Senior Cybersecurity Analyst

    4 days ago

    Edinburgh, Edinburgh, United Kingdom Adarma Security Full time

    Job Title: Senior SOC AnalystWe are seeking a highly skilled Senior SOC Analyst to join our team at Adarma Security. As a key member of our Security Operations team, you will play a critical role in protecting our customers' cyber resilience.Key Responsibilities:Act as an escalation point for Tier 1 SOC Analysts, further analyzing and investigating events of...

  • Business Systems Analyst

    2 hours ago

    Edinburgh, Edinburgh, United Kingdom Net Talent Full time

    Business Analyst - Contract Role in Education SectorJob Title: Business Analyst (Education Sector)Location: Edinburgh (Hybrid)Contract: 6 Months (Potential Extension)Sector: Education (Schools)We are seeking an experienced Business Analyst to join our team in Edinburgh, with the potential for extension into 2025. The ideal candidate must have prior...

  • Senior Cybersecurity Analyst

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Adarma Limited Full time

    Senior SOC Analyst (Shift)We are seeking a highly skilled Senior SOC Analyst to join our team in Edinburgh. As a key member of our Cyber SOC, you will play a critical role in protecting our customers' assets and data from cyber threats.Key Responsibilities:Investigate and analyze complex security incidents, identifying potential threats and advising on...

  • Senior Cybersecurity Analyst

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Adarma Limited Full time

    Senior SOC Analyst (Shift)We are seeking a highly skilled Senior SOC Analyst to join our team in Edinburgh. As a key member of our Cyber SOC, you will play a critical role in protecting our customers' assets and data from cyber threats.Key Responsibilities:Investigate and analyze complex security incidents, identifying potential threats and advising on...

  • Senior Cybersecurity Analyst

    3 hours ago

    Edinburgh, Edinburgh, United Kingdom Adarma Limited Full time

    Senior SOC Analyst (Shift)We are seeking a highly skilled Senior SOC Analyst to join our team in Edinburgh. As a key member of our Cyber SOC, you will play a critical role in protecting our customers' assets and data from cyber threats.Key Responsibilities:Investigate and analyze complex security incidents to identify root causes and recommend remediation...

  • Senior Cybersecurity Analyst

    8 minutes ago

    Edinburgh, Edinburgh, United Kingdom Adarma Limited Full time

    Senior SOC Analyst (Shift)We are seeking a highly skilled Senior SOC Analyst to join our team in Edinburgh. As a key member of our Cyber SOC, you will play a critical role in protecting our customers' assets and data from cyber threats.Key Responsibilities:Investigate and analyze complex security incidents to identify root causes and recommend remediation...

  • IT Support Specialist

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

    Dunedin IT is seeking an IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England. Your expertise will be essential in resolving IT issues, implementing new technologies, and driving larger IT projects. You will work closely...

  • IT Support Specialist

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

    Dunedin IT is seeking an IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England. Your expertise will be essential in resolving IT issues, implementing new technologies, and driving larger IT projects. You will work closely...

  • IT Support Specialist

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

    Dunedin IT is seeking an IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England. **Key Responsibilities:** * Provide technical support to clients via phone and email * Drive to client sites to provide onsite support and...

  • IT Support Specialist

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

    Dunedin IT is seeking an IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England. **Key Responsibilities:** * Provide technical support to clients via phone and email * Drive to client sites to provide onsite support and...

  • IT Support Specialist

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

    Dunedin IT is seeking an IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England. Your expertise will be essential in resolving IT issues, implementing new technologies, and driving larger IT projects. You will work closely...

IT Support Analyst Hybrid Working

3 months ago

Edinburgh, Edinburgh, United Kingdom The Adecco Group Full time
Technology Support Analyst (German Speaking)6 Month Contract (View to become permanent)
Leeds Or Edinburgh (flexible working)

We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. Evidence of dealing with critical issues/complaints in a fair and objective manner.

Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors.

Demonstrates excellent German listening, German written, German verbal communication skills and very good analytical problem-solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Strives to consistently meet and exceed quality standards
Evidence of sophisticated diagnostic, analysis skills and an ability to analyse technical information from various source
Efficient in planning own work, balancing priorities and ensuring alignment to standards and cost constraints
A very good understanding of Exec & International IT Support Service processes and procedures.
Must be fully aware of Key Performance Indicators and focus upon their attainment.
Familiarity with project standards and processes would be preferential.

Shown ability to provide specialist technical input for Service Support related issues caused by associated products, processes and people.

Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view.

Previous experience of working with colleagues and users on the resolution of sophisticated IT customer problems, queries and requests would be helpful.

Good written, verbal skills and ability to communicate technical information in simple terms to Directors, GEC Board members, their support teams and German speaking colleagues appropriately.

Solid understanding of Microsoft Surface hardware, Office 365 (in German) and BYOD tools used within the EITSS.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.