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Room Attendant

3 months ago

Edinburgh, Edinburgh, United Kingdom Heeton Hospitality UK Full time

Job Ref:
HEA1954

Branch:
Stewart by Heeton Concept Aparthotel Edinburgh

Location:
Stewart Aparthotel - Edinburgh, Edinburgh

Salary/Benefits:
Competitive Salary plus retention bonus and other benefits

Contract type:
Permanent

Hours:
Part Time

Shift pattern:
Various

Hours per week:16

Posted date:10/03/2023

Closing date:12/04/2023

What will I be doing?


As a Room Attendant, you are responsible for cleaning guest apartments and replenishing amenities to deliver an excellent Guest and Member experience.

A Room Attendant will also be required to manage guest requests.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?


A Room Attendant serving the Heeton Concept brand always works on behalf of our Guests and with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience
  • Experience in a similar position

Why you should apply

  • Annual bonus for all Team Members
  • Fantastic career potential with one of the UK's fastgrowing hotel operators
  • Employee rates across our properties
  • Retention bonus on completion of 3 and 6month service
  • Servicebased annual leave (increase up to a maximum of 5 extra days)
Experience the historic city of Edinburgh from Stewart by Heeton Concept.

Located on a cobbled street typical of the capital, its central location is a stone throw from the eclectic mix of boutique shops, vibrant bars and restaurants of George Street.


  • 31 Rooms
  • Fully equipped kitchen,
  • Lounge and Wi-Fi,
  • Limited secure car park