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Apprentice Sales Administrator
1 week ago
Job Title:
Apprentice Sales Administrator
Reports To:
Sales Office Manager
Hours: 08:30 - 17:00, Monday to Friday inclusive
Main Purpose of Role:
To assist in the smooth operation of the sales office.
To ensure all sales orders are processed onto the system promptly and accurately (by working closely with the customers and reps), customer service and to build and grow telesales accounts.
Main List of Activities
- Processing sales orders accurately onto Sage.
- Assist with moving and exporting goods.
- Use various software programs to input orders onto Sage (e.g. EDI, SEI
- IPADS and website).
- Management and development of house accounts including courtesy calling and following up.
- Dealing with customer enquiries/orders by telephone.
- Dealing with customers face to face in the showroom and customer visits when required.
- Attending exhibitions when required.
- Use the Document Management System to store copy orders.
- Type and process various documents and electronic information.
- File data and perform other routine clerical tasks as assigned.
- Operate a variety of standard office machinery, including a personal computer, computer software, phone, fax, calculator, shredding machine, and photocopier.
- Communicate and liaise verbally and in writing, interpret and respond clearly and effectively to spoken requests over the phone or in person and to verbal and written instructions.
- Establish and maintain effective working relationships with coworkers, supervisors, managers and customers.
- Perform duties in an efficient, professional and courteous manner.
- Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant Health & Safety procedures.
- All legitimate requests made by management.
Skills Required:
Experience in a busy sales office environment
SAGE 200 experience
Willingness to work flexibly
General administration experience
Good IT skills
Ability to prioritise workload
Telesales Experience
Well organised
Attention to detail
Approachable manner and good communication skills
GCSE Maths & English (or equivalent) Grade 4 or above
Stay calm under pressure
Excellent Customer Liaison
Enthusiastic & confident
Job Types:
Full-time, Apprenticeship
Salary:
£6.40-£7.49 per hour
Expected hours:
No more than 40 per week
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Experience:
- Sales administration: 1 year (preferred)
Work Location:
In person
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