Current jobs related to Customer Support Representative - London, Greater London - Comply

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Law Support Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Law Support. As a Customer Services Advisor, you will be the first point of contact for our clients, providing exceptional support and assistance with a variety of queries.The ideal candidate will possess outstanding customer service skills, with a proven track record of...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Premier Work Support Full time

    Job Summary:Premier Work Support is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Premier Work Support Full time

    Job Summary:Premier Work Support is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...

  • Customer Support Representative

    7 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    7 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Onepilot Full time

    About OnepilotOnepilot is a leading provider of customer care and prospection outsourcing solutions. We empower e-commerce businesses to deliver exceptional customer experiences while streamlining their operations.Job SummaryWe are seeking a skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Onepilot Full time

    About OnepilotOnepilot is a leading provider of customer care and prospection outsourcing solutions. We empower e-commerce businesses to deliver exceptional customer experiences while streamlining their operations.Job SummaryWe are seeking a skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be...

  • Customer Support Representative

    6 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...

  • Customer Support Representative

    6 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...

  • Customer Support Representative

    7 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    7 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...

  • Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...

  • Customer Support Representative

    6 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a skilled and empathetic Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them with their financial needs and resolving any issues they may encounter.Key ResponsibilitiesProvide...

  • Customer Support Representative

    6 days ago

    London, Greater London, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a skilled and empathetic Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them with their financial needs and resolving any issues they may encounter.Key ResponsibilitiesProvide...

  • Inbound Customer Support Representative

    1 month ago

    London, Greater London, United Kingdom The Hyde Group Full time £25,000

    Inbound Customer Support Representative (Temporary to Permanent) Working Hours: 35 hours per week, Monday to Friday, 9:00 AM to 5:00 PM Contract: Initial temporary position with the potential for permanent employment The Hyde Group is seeking to hire an inbound Customer Support Representative. Our mission is straightforward: by offering our clients a secure...

  • Customer Support Representative

    1 month ago

    London, Greater London, United Kingdom Bright Bridge Group Full time

    Position Overview: As a Customer Support Representative at Bright Bridge Group, you will serve as the initial point of contact for our clientele, managing incoming communications and delivering outstanding service. Your role will encompass addressing client inquiries, resolving challenges, and ensuring a satisfactory customer journey. This position is...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About The Ivy Collection - Support OfficeWe are a dynamic and growing restaurant group, committed to delivering exceptional customer experiences in our central hub in London's Fitzrovia. Our team is passionate about providing outstanding service, and we're looking for a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver...

Customer Support Representative

3 months ago

London, Greater London, United Kingdom Comply Full time

Customer Support Representative

The Career Opportunity

This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels.

If you excel in this role, there is potential for advancement, learning, and overall career development within the organization

The Role:

  • Perform setup and configurations within the COMPLY platform to effectively activate new client accounts.
  • Respond efficiently to customer inquiries and maintain exceptional customer satisfaction.
  • Manage customer account activation implementations to ensure customer satisfaction and meet deadlines.
  • Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the COMPLY platform.
  • Prioritize incoming customer support cases in a highvolume, fastpaced environment.
  • Manage support case details in our case tracking system.
  • Respond to customer questions, update clients on project status and troubleshoot issues in a timely manner.
  • Collaborate daily with our Technical Support and Product Development teams to represent our customers' needs, both immediate and longterm.
  • Manage multiple projects simultaneously, prioritize tasks, and reach deadlines.
  • Provide efficient productivity and exceed clients' expectations for support.

Qualifications:

  • Must be open to working multiple shifts
    (GMT hours as this role is located in the UK):
  • Bachelor's Degree with 0-3 years of work experience
  • Major in Accounting, Finance or Economics is a plus
  • Excellent customerfacing and communication skills, both written and verbal.
  • Ability to accurately analyze and interpret data.
  • Exceptional organizational and time management skills.
  • Superior troubleshooting, resolution, and analysis skills.
  • Ability to perform complex tasks and prioritize multiple projects.
  • Previous experience in a highvolume call environment and/or customer support role is a plus
***COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.