![HRP Limited](https://media.trabajo.org/img/noimg.jpg)
Trade Counter Assistant
2 weeks ago
HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network of 17 branches.
We have a vacancy for a Trade Counter Assistant at our Walthamstow branch.
As the Trade Counter Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company's reputation for service
Your main duties will be:
- Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to the management team's goal of improving service levels to be the best in the industry;
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover;
- Resolve customer queries / complaints to the satisfaction of all parties;
- Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction;
- Goods inwards, picking, packing, loading and offloading vehicles;
- Occasional multidrop driving;
- Participate in the annual stock take.
- Previous relevant experience would be an advantage.
- Ability to operate a forklift truck is desirable, but not essential; training will be given.
- Familiarity with computerised despatch systems would be an advantage.
- Effective communication skills are essential.
- Computer literacy.
- Due to the nature of the role, a full UK driving licence is required.
BENEFITS
Salary £26,268 p.a.
Location allowance £3,600 p.a.
25 days holiday plus all bank holidays, increasing by 1 day a year to a maximum of 30 days holiday a year at 5 years service (plus all bank holidays)
Life assurance 4 x salary
Auto enrolment pension scheme
Job Types:
Full-time, Permanent
Salary:
£29,868.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Onsite parking
- Store discount
Schedule:
- Monday to Friday
Licence/Certification:
- driving licence (required)
Work Location:
In person
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