Medicines Counter Assistant

1 week ago


Wellingborough, Northamptonshire, United Kingdom Berrymoor Pharmacy Full time
We are a longstanding community pharmacy, with an excellent reputation in the local area. We have a very exciting opportunity for a medicines counter assistant at our pharmacy.


As an excellent community pharmacy we value our staff, and we are strongly motivated by improving the health and wellbeing of the local community which we serve.

This opportunity will be excellent for a motivated individual that excels in customer service, and loves a customer facing role.


Key responsibilities:

  • Complete operational requirements as requested by the Branch Manager.
  • Comply with NHS contractual obligations, GPHC, regulations and SOP's.
  • Maintain safe and clean working environment by complying with Health & Safety, company procedures, rules, and regulations.
  • Responsible for serving the customer on the phone, over the counter and providing excellent customer service in hand with promoting services.
  • Adopt the company values and be an ambassador for the business.
  • Work in line with stock management procedures.
  • The position reports to the Branch Manager.

Personal specification:

  • Be loyal, trustworthy, and honest.
  • Be a team player with a positive outlook and assertive.
  • Good communication skills are essential as you must be able to listen carefully to what patients say, as well as be able to explain complex and sometimes sensitive information to the public and other healthcare professionals.
  • Experience of being in a similar role and be passionate about people your customers and your colleagues.
  • Ability to work with others in a multidisciplinary team as well as be a key member of the team.
  • Have a genuine concern for the welfare of the public.
  • Must be accurate and meticulous regarding attention to detail.
  • A methodical approach to work.
  • An understanding of business principles.
  • A professional and confident manner.
  • A willingness to take on a high level of responsibility
  • High level of IT literacy and numeracy.
  • Must be available to work weekends to a rota and be flexible to cover for sickness and holidays.

Job Types:
Full-time, Part-time, Permanent

Salary:
£10.65-£11.39 per hour

Expected hours: 34 per week

Benefits:

  • Company pension
  • Free flu jabs
  • Onsite parking
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Wellingborough: reliably commute or plan to relocate before starting work (required)

Experience:

  • Retail: 1 year (required)

Work Location:
In person
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