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Operations Administrator

3 months ago

Birmingham, Birmingham, United Kingdom ISS Facility Services Full time

Operations Administrator

Contract:
Government

Location:
West Midlands

Hours of work: 40

Contract Type:
Permanent


As the Operations Administrator for the GPA contract, you'll play a crucial role in providing administrative support to ensure smooth operations.


Your responsibilities will include supporting the Operations Delivery Lead in PPM delivery, assisting with the technical compliance process, and ensuring accurate recording and completion of PPM remedial tasks.


Additionally, you'll work closely with the Asset Manager to update asset registers and forward maintenance registers, contributing to the overall efficiency and effectiveness of the contract.


With your attention to detail and organisational skills, you'll help maintain compliance, streamline processes, and contribute to the successful delivery of services for the GPA account.


Key Responsibilities

  • To act as the administrative function for the GPA contract
  • To support the Operations Delivery Lead PPM delivery for the GPA account
  • To support the Technical compliance process PPM remedial recording and completion
  • Support Asset Manager with updating of Asset registers and Forward Maintenance Registers
  • Support PPM and Reactive operational delivery across the GPA account
  • Support the process flow of communication between all key stakeholders ie: WPSM, GPA HD, KAN, ISS HD and subcontractors to ensure task completion
  • Support managers with other adhoc administrative duties as required, for example: contacting helpdesk, providing WO updates, liaising with suppliers, data collection, chasing evidence documentation
  • Support Asset Manager with updating of Asset registers and Forward Maintenance Registers

Professional and Personal Competencies/Qualifications

  • Qualifications or certificates to demonstrate minimum level 2 in English and Maths, or higher level relevant to the job role (data, administration, business studies, etc) or considerable experience in the sector with industry certifications gained in the workplace
  • Excellent numeracy and literacy skills
  • Excellent Excel skills
  • Meticulous attention to detail
  • Knowledge of SFG20 Maintenance Schedules
  • Ability to work with a variety data sets, and systems to ensure a full overview of performance
  • Has experience of working with various systems and associated MIS
  • Has experience of working in quality, compliance and support

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person