![Vincent Tractors & Plant](https://media.trabajo.org/img/noimg.jpg)
Service Controller
2 weeks ago
About us
Vincent Tractors & Plant is a small business in Holsworthy. We are professional, agile, and our goal is to Vincent Tractors & Plant is a successful family-owned business. Established in 1966 and now employing over 50 people across our four branches covering Cornwall, Devon and Somerset.
We are the market leaders in agricultural, construction and groundcare products, holding the market leading Kubota franchise along with many other brands including Kverneland, Ktwo, Grillo, Trimax, Dynapac and Ausa.
Our work environment includes:
- Growth opportunities
- Wellness programmes
- Onthejob training
- Safe work environment
Reporting to the Group Service Manager, the Service Controller role is the key contact and relationship manager between the workshop and customers to enable the day-to-day smooth running of the service department workflow.
Main Duties and Responsibilities:
- To organise technicians on a daytoday basis using workshop scheduler
- Ensuring a smooth flow from initial service enquiries, opening and actioning job cards to invoicing job cards
- Communicating with customers to remind them of upcoming services
- To ensure accurate submissions of warranty and goodwill claims daily and monitor warranty reports
- Receiving customers machines to yard, tag and returning when finished
- Checking technician's timesheets
- Requesting parts for required work
- Overseeing Holsworthy technician's vehicle servicing and MOT
- Managing PDI's through meetings with sales team.
- Warranty registering machines according to company policy
- Supporting and improving department efficiency
- Being a key holder
- Plus, any other duties as requested by the Group Service Manager.
Secondary Responsibilities
These responsibilities are essential in a small business where all members of the team are required to work flexibly and help in all and any area during busy periods
- Keep company information confidential
- To represent Vincent Tractors & Plant and promote its brand throughout all activities.
- Ability to work hours as required by the business.
The above is not an exhaustive list and other duties and responsibilities may be included in the role as the business develops over time.
Person Specification:
Relevant Experience
Essential
- Experience of working in a workshop environment
- Ability to speak with all manner of customer
- Experience of building relationships with people
Desirable
- Have strong administration and IT skills, be highly organised.
Education/ Training
Essential
- Four GSCE or equivalent, Maths and English, grade C or above
Additional attributes
Essential
- Confident
- Selfmotivated & able to use initiative
- Excellent interpersonal skills
- Attention to detail
- Neat, clean and tidy image
- Ability to work to deadline and to a high degree of accuracy.
- Friendly, smiling & interested in our customers
- A current driver's license
Are you looking to enhance your abilities within a supportive and highly successful family-owned business? Then look no further Vincent Tractors & Plant
can offer you:
- Full time position: 8.00am
- 5.30pm. Monday
- Friday. (5.00pm Wintertime).
- Saturday: 8.00am to 12.00pm on a rota basis
- Competitive pay depending on experience plus overtime pay over 39hrs.
- 24 days Holiday allowance plus Bank Holidays
- Staff discount
- Contributory pension scheme
- Group life cover
- Eye care support
- Child care vouchers
Strictly No Agencies
Salary:
From £26,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Onsite parking
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location:
One location
-
Accounts Senior
4 weeks ago
Holsworthy, Devon, United Kingdom Kelly Services Full timeJob Type: Full timeJob Location: HolsworthySalary: CompetitiveWe are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis. Benefits Up to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...
-
Accounts Senior
1 month ago
Holsworthy, Devon, United Kingdom Kelly Services (UK) Ltd Full timeJob Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...
-
Service Controller
1 month ago
Holsworthy, United Kingdom Vincent Tractors & Plant Full time**About us** Vincent Tractors & Plant is a small business in Holsworthy. We are professional, agile, and our goal is to Vincent Tractors & Plant is a successful family-owned business. Established in 1966 and now employing over 50 people across our four branches covering Cornwall, Devon and Somerset. We are the market leaders in agricultural, construction...
-
Receptionist / Administrator
2 weeks ago
Holsworthy, United Kingdom Westcotts Chartered Accountants and Business Advisers Full timeWestcotts is a Top 50+50 Accountancy Practice and Real Living Wage Employer with over 280 team members based in 17 offices across Devon and Somerset. We are looking for a Receptionist/Administrator to join us on a permanent part time basis in our Holsworthy office. **Main Duties** The main duties (but not limited to) are the following: - Opening the...
-
Trainee Accounting Technician
3 weeks ago
Holsworthy, United Kingdom Hawk 3 Talent Solutions Full timeTRAINEE ACCOUNTING TECHNICIAN / HOLSWORTHY - HYBRID WORKING OPTIONS Location: Holsworthy / Hybrid Job type: Permanent Hours: Monday to Friday 36.25 hours per week Salary: Starting salary £18,500 Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Trainee Accounting Technician to join our client's...
-
Accounts Senior
1 month ago
Holsworthy, United Kingdom Kelly Services (UK) Ltd Full timeJob Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis. Benefits Up to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available). 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3...
-
Accounts Senior
2 weeks ago
Holsworthy, United Kingdom Westcotts Chartered Accountants Full timeWestcotts is a Top 50+50 Accountancy Practice and Real Living Wage Employer with over 280 team members based across the Southwest in Devon and Somerset. We are now looking for an Accounts Senior to join us at our Holsworthy office on a permanent basis. **Main Duties** The main duties (but not limited to) are the following: - Preparing financial statements...
-
Trainee Accounting Technician
3 weeks ago
Holsworthy, United Kingdom Hawk 3 Talent Solutions Full timeTRAINEE ACCOUNTING TECHNICIAN / HOLSWORTHY - HYBRID WORKING OPTIONS Location: Holsworthy / HybridJob type: PermanentHours: Monday to Friday 36.25 hours per weekSalary: Starting salary £18,500Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Trainee Accounting Technician to join our client's accountancy practice in...
-
Accounts Senior
4 weeks ago
Holsworthy, United Kingdom Kelly Services (UK) Ltd Full timeJob Type: Full timeJob Location: HolsworthySalary: CompetitiveWe are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...
-
Accounts Senior
3 weeks ago
Holsworthy, United Kingdom Westcotts Full timeWestcotts is a Top 50+50 Accountancy Practice and Real Living Wage Employer with over 280 team members based across the Southwest in Devon and Somerset. We are now looking for an Accounts Senior to join us at our Holsworthy office on a permanent basis. **Main Duties** The main duties (but not limited to) are the following: - Preparing financial statements...
-
Site Operative
3 weeks ago
Holsworthy, United Kingdom SUEZ Full timeDo you enjoy working with people, care about the environment and would you like the opportunity to receive health & safety training, with the chance to gain further qualifications? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You...
-
Site Operative
4 weeks ago
Holsworthy, United Kingdom SUEZ Full time**Do you enjoy working with people, care about the environment and would you like the opportunity to receive health & safety training, with the chance to gain further qualifications?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management....
-
Site Operative
2 weeks ago
Holsworthy, United Kingdom SUEZ Full time**Do you enjoy working with people, care about the environment and would you like the opportunity to receive health & safety training, with the chance to gain further qualifications?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management....
-
Accounts Senior
2 weeks ago
Holsworthy, United Kingdom Kelly Services (UK) Ltd Full timeJob Type: Full timeJob Location: HolsworthySalary: CompetitiveWe are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...
-
Accounts Senior
1 week ago
Holsworthy, United Kingdom Kelly Services Ltd Full timeJob Type: Full time Job Location: Holsworthy Salary: Competitive We are looking for an Accounts Senior to join our clients Holsworthy office on a permanent basis.BenefitsUp to 36.25 hours / 5 days per week (part time, flexible and hybrid working is available).20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years'...