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Control Room Operator

3 months ago

Chichester, West Sussex, United Kingdom G4S Full time

Location:
Chichester, United Kingdom | Salary: 11.46 hourly | Posted: 15 Feb 2024 | Closes: 17 Mar 2024 |

Business Unit:
UK Secure Solutions |

Contracted Hours:
Full-time |

Employee Status:
Permanent | Reference: 9401

Control Room Operator, Goodwood, Chichester.

This is for a full time control room operator position, Regular shift pattern, 4 Days, 4 Off, 4 Days, 4 Off etc

Benefits
- £11.46 per hour.

  • Workplace pension scheme.
  • Life assurance benefit.
  • Financial support for SIA Licence & renewal.
  • Contributory Healthcare Scheme.
  • Eye care vouchers.
  • Employee Discount Schemes, plus additional onsite benefits
  • Progression, training & development opportunities.
  • Refer a friend scheme.
  • Free uniform provided.
  • Free parking.
  • Subsidised canteen.
  • We are currently recruiting for a well established car manufacturing company within the Chichester area This exciting opportunity will allow you to work at a prestigious location, with a high standard of security needing to be met at all times. If you are in the security industry or are looking for a career change, then this is a fantastic opportunity for you to develop further. We are able to give full on site training, and help support you through your SIA training too. If you think that you are great at customer service, are easily adaptable to change and are willing to learn, then this job is for you
  • As well as on the job training, you will have fully paid training for First Response Emergency Care and Fire Training. Not only will they help you in this position but they will also help with your career development with G4S We are keen to develop staff, so there will be personal development plans in place to help with what you want in your career.

Main Responsibilities

  • To operate and coordinate all aspects of Control Room Operation with Protective Services Team Leader
including emergency response i.e. Fire and emergency alarm system

  • Access control to ensure no unauthorized persons and/or vehicles are allowed onto RRMC premises
  • Ability to think and act quickly in emergencies or under pressure
  • People/Baggage/Vehicle searches; to ensure no unauthorised assets (including vehicles) leave RRMC
premises

  • To operate, monitor, evaluate and maintain CCTV systems
  • Manage the intercoms from the entrances to the car parks and offer information to support onsite parking
  • Manage the dedicated emergency telephones and the telephone system and be aware of
emergency response procedures

  • Manage the radio networks communicating with Security
  • Maintain the key issue records and deal with the key issues
  • Be physically able to carry out duties
  • IT literacy to include excellent outlook, word, excel, software date bases and web based software
  • Excellent organisational skills
  • Deal with casual visitors who will report to the Security control room area
  • Manage Contractor control process
  • Ensure associates and visitors adhere to confidentiality and Health & Safety requirements
  • Undertake any other duties that are necessary within the Security Control room
  • Report any failures or issues to the Head of Security
  • To warmly receive visitors, identify the purpose of their visit and liaise with the appropriate personnel as
necessary, ensuring they are familiar with site rules, policies and procedures.

  • Other duties as required by security management

Other duties and responsibilities

Work in accordance with:

  • G4S policies, site procedures and training provided
  • G4S core values:
We are fair and honest in all our activities;
We treat each other with dignity and respect;
We are responsible for all our actions and accountable for their consequences;
We have an environment that enables and supports effective communication;
We will continuously develop safe systems of work to ensure no-one is placed at risk on our
workplaces

Required Skills and Experience

  • Deliver excellent customer service
  • Good IT Skills
  • High level of administration competency
  • Demonstrate the ability to think and act quickly in emergencies or under pressure
Have an ability to deliver succinct and clear verbal and written reports where necessary

  • Maintain a high standard of personal presentation
  • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to
ensure team effectiveness and availability

  • Able to demonstrate an ability to work as part of a team.
  • Able to deal calmly and confidently with all demands from the public.
  • An understanding of the principles of equality and diversity in relation to visitors' needs.
  • An interest in and commitment to the work of G4S for its clients
Carry out any other reasonable request as required by your Line Manager or the Customer

  • Please note for this position, you will need to hold a full clean manual driving license.

How to Apply
- #LI-MW1