Resources Caseworker

2 weeks ago


Guildford, Surrey, United Kingdom Guildford Borough Council Full time
Resources Caseworker

We are seeking to appoint a Resources Caseworker (HR & Legal) on a fixed-term basis until 31/12/2024. Working within a team of Caseworkers you will provide a comprehensive and efficient administrative service.

What you need to succeed in this role:

At a minimum, you will be able to demonstrate:

  • The ability to work as part of a team
  • Strong administrative skills
  • Good organisational skills, the ability to multitask and prioritise work effectively
  • Excellent interpersonal skills and confidence in dealing with people at all levels
  • The ability to use your own initiative
  • Excellent attention to detail
  • A good standard of numeracy, literacy and IT skills
  • The desire to learn and adapt quickly to new systems and processes
  • A background in HR or Recruitment would be desirable but not essential

What you'll do on a typical day:

  • Process pre-employment clearances for new starters, ensuring checks are carried out in a timely manner and communicating with the hiring managers throughout
  • Draft and issue contracts and a variety of different letters to employees
  • Respond to general HR enquiries from internal and external customers by phone, email and our internal helpdesk
  • Raising purchase orders and processing invoices for payment
  • Maintaining and updating employee records on our HR system
  • Liaising with payroll and line managers across the organisation to ensure any contractual changes are actioned appropriately and in time for the monthly payroll
  • Assisting our Specialist Teams with projects as and when required
  • Maintain accurate records and update the relevant systems and databases
  • Prepare Legal documents for signing/sealing under instruction from Legal Specialists
  • Respond to email enquiries from conveyancing solicitors regarding management packs, co-ordinating the responses from specialists across the organisation
  • Provide support as required for other officers within the caseworker team

What's in it for you?

We are a diverse organisation delivering a wide range of services and employing people with an even broader range of skills. We are eager to attract the best so we offer well established flexible working arrangements including hybrid working and flexi time. We also offer many other benefits including local government pension scheme, health and wellbeing initiatives, in-house training and development and access to a discounts off a range of well known high street shops and supermarkets. This role attracts an annual leave entitlement of 22 days pro rata plus bank holiday entitlement.

Appointment Type Fixed Term Position Full Time/Part Time Full-time Contract length 6 months (until 31/12/ Job Category Customer, Case and Parking Services Hours Location Millmead House, Millmead, Guildford GU2 4BB Salary Min Grade 2 - £26,633 Salary Max Grade 2 - £28,724 DBS Security Clearance Level Required Not Applicable Closing Date 25/06/ Ref No Documents
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About Guildford

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town's geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.

We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.


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