![Qualient Technology Solutions UK Limited](https://media.trabajo.org/img/noimg.jpg)
NOC Engineer
2 months ago
We are currently seeking a NOC Engineer with L3 Support experience at Qualient in Rugby, UK on a Permanent and FTC basis.
Job Description:
- Essential Requirements and Responsibilities:
We are looking for someone who can effectively support various technologies at an L3 level, handling incidents, configurations, upgrades, security tasks, and with design level knowledge.
- Key Technologies:
- CISCO Firepower and FortiGate Firewalls with IPS/IDS
- CISCO Catalyst Switches
- Fortigate RAS VPN with MFA
- Clear understanding of OSPF/BGP and diverse resiliency configurations
- Strong expertise in Network Data and Security
- Proficient in configuring Routers, Switches, and Firewalls
- Prior experience in NoC/Incident Handling and supporting various Network technologies including routing/switching, Firewalls, load balancers, and proxies across multiple data centers
Experience with alerting and monitoring tools like Manage Engine OPS manager, CISCO DNA-C, Prime, Nagios, etc.
Experience with ITSM tools like Service Now
Strong communication skills, both verbal and written
Responsibilities include P1 Operational on-call support as per schedule
Documentation and management of Standard Operating Procedures (SOPs) for IT processes