Team Leader

1 week ago


Sheffield, Sheffield, United Kingdom Accor Hotels Full time

Company Description

Novotel. A well-loved worldwide network of destination hotels where everyday moments matter. Our aim is to provide a high level of comfort and relaxation for all our leisure, wellness and business guests. The Novotel experience includes suites, studios and apartments for longer stays, resorts for family holidays and signature residences.We're all about design, functionality and intuitive experiences. We make everything easy so guests can switch effortlessly between work, leisure and family time. After your inspiring meeting, spend time well with the kids in our lively Social Hubs.

Job Description

Prime Function:

  • Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
  • Establish and maintain seamless co-ordination & co-operation with all departments of ibis Navi Mumbai to ensure maximum cooperation, productivity, and guest service.
  • Monitor and supervise service flow in the assigned outlet.
  • Any matter which may affect the interests of ACCOR should be brought to the attention of the Management.
  • Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties

Key Responsibilities:

Food & Beverage Planning

  • Assist the Restaurant & Bar Manager to plan & execute the operations of the assigned outlet.
  • Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

People Management

  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
  • Achieve guest satisfaction and organizational profitability through effective utilization of all resources.

Financial Management

  • Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Food & Beverage Service Manager.
  • Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.

Operational Management

  • Assist the Restaurant & Bar Manager in sales promotion by organizing events and food festivals for the assigned outlet.
  • Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
  • Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
  • Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization's policy.
  • Ensure that the team adheres to the company's uniform and hygiene standards.
  • Ensure that quality is maintained in all aspects of the work and as per the standards.
  • Ensure to continuously delight the customers by offering trend setting and innovative products and services.
  • Handle additional responsibilities as and when delegated by Management.

Qualifications

  • Degree /Diploma in Hotel Management
  • Relevant experience in F&B and supervising a team

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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