Business Planning

2 weeks ago


Jarrow, South Tyneside, United Kingdom Essentra Full time

This is a hybrid role with expectation of working in either our Jarrow or Kidlington office 2-3 days per week.

We are a customer focussed, technology and data driven business and recognise the key role outstanding technology professionals play in helping us achieve our goal.

The strategic goals of the Director of IT Operations and Infrastructure will be to strengthen Essentra's technical & security foundations and to create an exceptional employee experience everywhere that technology is involved.

The Director of IT Operations and Infrastructure will possess a strong knowledge of IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

As well as being hands-on technically, you will be managing an array of technical and non-technical stuff including IT Managers, Support Engineers, and external partners.

The role will need to ensure that IT Infrastructure and IT operations are successfully implemented across the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects / products from a technology perspective.

You thrive in an environment with high levels of accountability and enjoy taking great ideas, testing and implementing them to move the business forward.

Accountable for the Global IT Operations and Infrastructure, including the Service Desk and Service Management functions to deliver an effective, efficient and professional service across the organisation globally

Accountable for the planning, design, implementation, operation, maintenance and improvement of Essentra's global technology infrastructure and operations to meet agreed availability and performance targets within approved capital and operational expenditure budgets.

Overall accountability for Server & Database Infrastructure, Network Services, Unified Communication Services, Storage, Backup Services, Disaster Recovery and Data Centre services including "On prem" and Cloud.

This extends to both BAU support and Project delivery (Change).
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
IT Service Delivery & Management (Change, Asset, Delivery, Problem, CSI, Capacity, Major Incident Mgmt. etc.).

Infrastructure (Server, Virtualisation, Database, Network, Voice & Unified Communications, Storage, Backup Services, Disaster Recovery and Data Centre including "On prem" and Cloud).

Handle business-critical IT tasks and system improvements
Research and evaluate emerging technologies, hardware, and software
Meeting Users expectations for delivering the Complete and reliable IT Services. Ensuring the 24x7x365 availability of Essentra's systems and network services up time, adherence to and successful delivery of IT services as per Service Level Agreements
Establishing, writing, and distributing governance and enforcing the governance that's already in place
Responsible for ensuring procedures meet compliance, legal requirements and technical standards.
Responsible for the design, installation, maintenance, and retirement of the IT infrastructure supporting systems and services
Design and execute long-term plans that assure a company's infrastructure capacity remains up-to-date.
Ensuring the successful delivery of IT Projects and within the Budget allocated
Ensuring the adherence and efficient usage of IT Budget
ITIL (minimum Foundation).
To have a thorough understanding of computer systems and applications at scale (Global organisation).
Experienced in leading cloud adoption, including establishing governance mechanisms, delivering migration projects and modifying the target operating model.
Experience of developing governance practices to track and measure the quality of services and maintain service improvement plans.
Experience managing and integrating businesses through Mergers and Acquisitions whilst also dealing with consolidation and collaborations.
Preferably proven experience in supporting cloud-based ERP & CRM systems using Microsoft or equivalent technology.
Competitive Salary
~ Private Medical Insurance (Family Cover)
~ Discretionary Bonus
~ Car Allowance
~ Up to 5% matched pension contribution
~4x annual salary life assurance
~25 days annual leave plus bank holidays
~ Employee discounts through Edenred
~ Eyecare Vouchers
~ Cycle to work scheme
~ Employee Assistance Programme


Essentra plc is a FTSE 250 company and a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items.

Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 13 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy.



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