Service Desk Administrator
1 week ago
Service Desk Administrator required as part of the growth of an expanding IT Support & Solutions Provider in Cambridge area.
Your focus will be client requirements and ensuring they are met accurately and efficiently. This will include front end support including resolving incidents and fulfilling service requests to minimise client disruption.
You must have worked in a customer service position including using a ticketing system, working to SLA's and have an interest in Technology.
The job:
- Working as first point of contacts for clients raising support tickets as required.
- Make sure all Service requests are actioned in a timely manner.
- Provide first class customer service at all times working to SLA's and keeping users updated at all times.
- Work with the support team on any recurring issues to make sure they are addressed.
- Develop and improve Knowledge Base articles for use across the Service Desk.
- Selfmotivated and want to improve knowledge and understanding of software and hardware products.
Location:
Cambridge - office based
Salary:
To £23K plus benefits
Job Types:
Full-time, Permanent
Salary:
Up to £23,000.00 per year
Benefits:
- Casual dress
- Company events
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Reference ID:
ZC3973
-
Service Desk Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom Zorba Consulting Limited Full timeService Desk Administrator required as part of the growth of an expanding IT Support & Solutions Provider in Cambridge area.Your focus will be client requirements and ensuring they are met accurately and efficiently. This will include front end support including resolving incidents and fulfilling service requests to minimise client disruption.You must have...
-
IT Service Service Desk Support Technician
1 week ago
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeThey are recruiting for a Service Desk Analyst to join their team on a full time, permanent basis with options of hybrid working. Developing and maintaining the IT systems Providing first line support for technical issues Microsoft and Mac OS system administration Help manage suppliers and equipment procurement If this role looks like your next...
-
Service Desk Engineer 2nd Line
7 days ago
Cambridge, Cambridgeshire, United Kingdom Experis LTD Full timeService Desk TechnicianLocation: Saffron WaldenPackage to £35KOverviewOur Client is a focused IT value-added reseller. As an IT solutions provider, they deliver best-of-breed solutions, from hardware and software to networking, cloud, support services and deliver a first-class service and enjoy multi-vendor partnerships, awardsand accolades. They are...
-
Senior Service Desk Analyst
2 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeUIS and the Service DeskUniversity Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts...
-
Senior Service Desk Engineer
1 week ago
Cambridge, Cambridgeshire, United Kingdom TEC PARTNERS LIMITED Full timeSenior Service Desk Engineer / Up to £29,000 / CambridgeTEC Partners are currently working with an excellent organisation based in Cambridgeshire who are looking to add a Service Desk Engineer to their growing team as they continue to add talented people to the business to achieve their business growth targets.A day with this business will be varied and...
-
Client Services Administrator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeLocation: West Cambridge SiteWe have an exciting opportunity for a personable and effective administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). The Client Service Administrator is the first point of contact at the Small Animal Hospital, aiming to give first-class customer service by...
-
Client Services Administrator
2 months ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeLocation: West Cambridge SiteWe have an exciting opportunity for a personable and effective administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). The Client Service Administrator is the first point of contact at the Small Animal Hospital, aiming to give first-class customer service by...
-
IT Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom Eclectic Recruitment Full timeWe are delighted to be working with this Cambridge based company. They are recruiting for an IT Administrator to join their team on a full time, permanent basis.Key responsibilities will include: Developing and maintaining the IT systems Providing training to end users Working with the MSP to provide support General IT Administration Implementing projects At...
-
Patient Services Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom Trumpington Street Medical Practice Full timeWould you like to join our friendly and busy team as Patient Services Administrator?We are currently seeking a hardworking, enthusiastic and positive individual to join our happy and supportive Patient Services Admin team, working across our two very busy sites, the main Practice is located in the heart of Cambridge City and the Branch surgery located in the...
-
Helpdesk Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom Carbon60 Global Full timeWe are looking to hire a Help-desk Administrator for an industry leading Facilities Management company. This is an excellent opportunity to join an organisation with great training and development opportunities.Role:Help-desk Administrator Pay Rate: £15.50 Per Hour Contract: Temp (3 months) Location: Cambridge Hours:Monday to Friday (AM - PM) The Role:...
-
Techops Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom TEC PARTNERS LIMITED Full timeTechOps AdministratorCambridge/HybridCirca £25,000Role Responsibilities A variety of Cloud IT projects Endpoint administration (via Microsoft Intune) IT documentation company policies and procedures Responding to possible cyber security related incidents Providing IT related training across the business to end usersTechnical Skills/Experience Windows...
-
Systems Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Harvard Bioscience Full timeWhat are we looking for; -(Position Summary):This role includes the following responsibilities:Manage and configure server and network Infrastructure. Understanding and administration of M365 suite and security. Ability to support Windows servers and SQL Server databases. Work with vendors on existing and new hardware and IT related software. Overseeing...
-
customer service desk co-ordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom PerkinElmer Full timeWe are hiring a LIS Customer Coordinator to join our OneSource Team at the Addenbrookes Customer site. Job Purpose: Provide a best-in-class customer support service for the scientific community and functional group(s) with designated client sites and provide general support for the on-site service engineers and technicians. Coordinate and communicate with...
-
Services Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a full-time position that will take part in an early and late rota (hospital reception opening hours are currently Monday to Friday 8.00am - 6:00pm).The...
-
Service Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may be available, that will take part in an early and late rota (hospital...
-
Services Administrator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDepartment/Location: Department of Veterinary Medicine, West Cambridge SiteWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may...
-
Services Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDepartment/Location: Department of Veterinary Medicine, West Cambridge SiteWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may...
-
Services Administrator
1 month ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeDepartment/Location: Department of Veterinary Medicine, West Cambridge SiteWe have an exciting opportunity for a personable and effective service administrator to work in the newly restructured Client Services function of the Queen's Veterinary School Hospital (QVSH). This is a part-time position, preferably Monday and Tuesday although some flexibility may...
-
Corporate Governance Administrator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Service Care Solutions - Healthcare Full timeService Care Solutions are currently recruiting for temporary Band 4 Corporate Governance Administrators on ongoing temporary agency contracts. These roles will be based in the Cambridge area.Hours37.5 hours per week (Mon - Fri)RatePAYE Rate - £11.47Limited Rate - £14.03 paid weekly via an umbrella company.Main DutiesTo undergo administrative service to...
-
Property Administrator
7 days ago
Cambridge, Cambridgeshire, United Kingdom EDDISONS Full timeJob Title: Property Administrator Location: Cambridge Salary: Subject to experience, plus car allowance, plus discretionary bonus Working hours: Full time 25 days annual leave, pension, death in serviceAbout Eddisons:Eddisons is a leading firm of chartered surveyors, working in dynamic markets across the UK. Established in 1844 and operating from over thirty...