Head of User-centred Design

2 weeks ago

Liverpool, Liverpool, United Kingdom Homes England Full time

Head of User-Centred Design:

Closing Date - 05/02/2024

Interviews will be held week commencing 12/02/2024

A bit about the role
:

Homes England is looking for an experienced Head of user-centred design.

As head of practice, and a senior member of the digital directorate, you will build and maintain excellence in design and research, ensuring we provide the best possible experience for our users.


You would provide a pivotal role helping our agile multi-disciplinary teams to provide the organisation with the technical capabilities to meet its mission through understanding its users and their needs.

Together, we'll transform the way that Homes England provides services to our colleagues, partners, and other end users.

Key responsibilities

  • Lead and manage the usercentred design community, providing direction, guidance, and support.
  • Develop a services strategy that promotes the development of usercentred services.
  • Work with other heads of practice to build our service delivery capability and improve our ways of working.

A bit about you:


You will have experience of developing standards and guidelines for user-centred design and ensure they align with the standards and guidelines of other practices within digital services.


You will have a deep understanding of the Government Service Standard and able to articulate its importance to non-specialist colleagues.


You will understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.


Who are we?:

Homes England :
The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people's lives.

As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.


How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations.

We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future.

And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.


Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.


What we offer
:

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you.

Internal applicants:

please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy.

You can find these on the recruitment pages of the intranet.


If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names.


Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.


If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model.

Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.

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