Front Desk Receptionist

2 weeks ago

Pontypool, Torfaen County Borough, United Kingdom Cymru Chiropractic Clinic Full time
Cymru Chiropractic is looking for a bright, energetic, self-motivated individual who loves working with people. You will be the first point of contact for patients on their journey back to full health. You should be presentable, professional, confident and possess excellent communication skills.

You must be able to manage a busy front desk, have a confident telephone manner and have an understanding of running a busy appointment diary.

Attention to detail is essential for this role. You will be expected to follow Clinic policies and procedures. There will be occasions for lone working as well as opening and closing duties. Specific computer software training will be given.

Main Duties:
- meet and greet patients, answer and make telephone calls
- complete day to day administrative tasks
- answering queries, assisting patients
- taking payments and daily cashing up
- using a clinic booking system to make appointments
- general practice house-keeping and other duties as required

Job Hours - Tuesday pm (with genuine potential for further hours)

Job Requirements

Qualifications, Knowledge and Experience:


Essential:
Excellent IT skills, including use of spreadsheets, word processing packages and databases

Essential:
Previous experience of working in a customer focused environment

Desirable:
Knowledge of Chiropractic Care

Skills:
You will have excellent attention to detail.
You will possess excellent time management skills.
You will be able to handle difficult situations in a calm and friendly manner.
You will be able to handle a busy reception desk and prioritise tasks accordingly.
You will be well presented and professional.
You will be friendly and enthusiastic.
You will possess excellent communication skills in person and on the telephone.
You will be able to work efficiently and effectively with mínimal input from management.
You will understand and respect the principles of confidentiality

Please submit CV to

Job Types:
Part-time, Permanent

Expected hours: 6.5 per week

Work Location:
In person

Reference ID:
Rec/April24

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