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Operating Model Lead Role
3 months ago
Operating Model Lead Role
ABOUT ASTRAZENECA
AstraZeneca is a global, innovative BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease.
At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.
ABOUT OUR IT TEAM
The AstraZeneca Global IT organization is responsible for defining and implementing digital and data strategies across the corporation in support of AstraZeneca's bold ambitions to provide cures for cancer in every form, to transform the lives of people affected by rare diseases and devastating conditions, and to change the lives of billions of people living with chronic diseases for the better.
As the
Operating Model Lead within the Insights & Technology Excellence (IGNITE) organization, you'll work with leaders across the business and Global IT organization to lead the implementation and evolution of our operating model, enabled by Digital Ways of Working, to ensure we continue to deliver efficient and effective services to the broader organization to accelerate our bold ambition.
As an integral part of the
Business Operations and Transformation leadership team, you'll implement and refine the overall demand and delivery model across IGNITE, partnering closely with SP&Q in Global IT, to ensure strategic alignment of our operating model with partners objectives and requirements.
You will also partner with Enterprise Data Office and transformational programs to embed the delivery of key workstreams and initiatives into the IGNITE operating model and ensure adherence to principles, processes and existing frameworks.
You will work closely with the Service Excellence Lead and the Business Performance Analyst in the BOT office to define and set a common approach for demand processes across IGNITE services and a consistent reporting of progress and value across the IGNITE portfolio of services.
This role will set overall demand and delivery operating model across IGNITE, partnering with the Head of Digital Services, driving strategic alignment with SP&Q in Global IT, identify process adaptations to ensure that IT services are delivered in a consistent and reliable manner, aligned to operating model principles.
The role will also be responsible for defining templates and tooling to align ways of working in the operating model and drive a consistent approach to reporting progress and value across all IGNITE services.
A key part of the role is to adapt to an ever-changing environmentCritical capabilities include:
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Leading with confidence in a complex service environment - being able to set and adapt the operating model to ensure it aligns to partners strategic requirements and agreed ways of working.
- Going
beyond your role boundaries where there is a gap, including working with the SP&Q team to continually develop IT Ways of Working. Making it sustainable & able to measure progress and value, across services. - Having a
service & product lens pushing the Service teams to focus on how we optimize our ways of working to ensure our services and products achieve expected outcomes.
Persistence & drive to enable the teams across IGNITE to take ownership of agreed ways of working set by the operating model (adherence to operating model)
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Future focus - with Global IT at the forefront of AZ data and transformation journey, being genuinely interested in the future direction & strategy. Supporting the Head of Business Operations and Transformation with thinking about opportunities to optimize our services, process and practices to accelerate AZ bold ambition
Responsibilities
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Implement and evolve the IGNITE operating model: Responsible for setting overall demand and delivery model across IGNITE, driving strategic alignment with SP&Q to deliver efficient and effective services to the organization.
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Processes Ownership: Responsible for establishing and leading process adaptations and drive adherence to agreed ways of working to ensure the IGNITE services are delivered in a consistent and reliable manner
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Process Execution: Responsible for defining, developing and implementing templates, ceremonies and tooling, in partnership with Service Leads, evolving ways of working to enable service excellence and high quality outcomes across different types of services
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Performance management framework: Responsible for setting up patterns for different types of services enabling a common approach to reporting progress and value across IGNITE
