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Receptionist / Host

3 months ago

Carlisle, Cumbria, United Kingdom Sytner Group Full time

About the role
Mercedes-Benz Carlisle is looking for a friendly and enthusiastic Host to join our fantastic Welcome team


As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Mercedes -Benz.


You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout.

This role is a part-time contract covering Saturday, Sunday and Monday to ensure we provide our customers with the highest possible levels of service.


About You


You will be the first impression for our clients and guests - so a warm and cheerful personality with an ability to efficiently assist the customer is essential.

You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.


To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer.

You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.


Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.


We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.


  • Enhanced Holiday Entitlement 33 days inc. bank holidays
  • Industryleading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events
At Sytner, our values and the way we behave are important to us.

We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.


As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please
click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.


We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.