Settlements Team Manager

2 weeks ago


Derbyshire, United Kingdom Harper Recruitment Group Full time

Job role:
Settlements Team Manager (Energy)


Position:
Permanent


Location:
Nottingham, East Midlands (Remote/hybrid working)


Salary:
£35k


Are you a Team Leader from the Energy or Utilities industry?

Harper Recruitment Group is proud to be working in partnership with a market leading software business, due to continued success and exciting plans for growth throughout 2023 and beyond, we are looking for an experienced Team Leader to join the Operations function.

The Settlements Team Manager will be responsible for managing a team of Operations Analysts supporting a portfolio of B2B clients, you will have a solid knowledge of back-office functions such as Billing/Metering/Settlement processes, a natural leader who canmotivate people and instil the company values.


What will the role involve?

  • Day to day management of 12 Analysts
  • Resposible for Settlements tasks, SLA's and exception management
  • Building lasting and effective relationships with clients through effective communication
  • Identifying process improvements
  • Coaching and onboarding new starters
  • Ensuring client SLA's are achieved
  • Working closely with billing teams and internal stakeholders

Who are we looking for?

  • Energy industry background & an understanding of settlement exceptions for example D0095s & D0235s
  • BSC Audit experience
  • Relationship builder with excellent communication skills
  • People leadership and coaching experience
  • Problem solver with intermediate level excel skills

What's in it for you?

  • A truly supportive employer
  • Flexible/remote working
  • Excellent benefits package including flexible working
  • Exciting career pathway

_About Harper Recruitment Group:

_:


  • Harper Recruitment Group has been offering highquality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis._
  • Looking for something different? Visit our website today for a list of live vacancies or send an uptodate CV _


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