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ERP Specialist

3 months ago

London, Greater London, United Kingdom PerkinElmer Full time
Horizon Discovery

ERP Specialist - D365
IT - Cambridge / Remote, United Kingdom - Full Time

We are seeking an experienced
ERP Specialist with a support background in
Microsoft D365.

This role gives the opportunity of cross-training in D365 software development, with support from an experienced D365 Senior Developer.

Key Responsibilities

  • Provide technical support for all aspects of D36
  • Troubleshoot user issues and resolve them in a timely manner
  • Set and maintain user expectations and communicate resolutions
  • Monitor system performance and identify potential problems
  • Manage the relationship with our Microsoft Partner, escalating where needed
  • Ensure day to day functionality of ERP solutions
  • Maintain segregation between live and development systems
  • Follow an Agile development process with user stories
  • Maintain uptodate knowledge of D365 system functionality and best practices
  • Participate in crossfunctional meetings to discuss system needs
  • Ensure successful integration of D365 with other systems
  • Key contributor in the continuous improvement of our ERP solution

About You

  • Excellent communication skills, both verbal and written
  • Strong analytical skills and attention to detail
  • Excellent troubleshooting and problemsolving skills
  • Ability to work independently and as part of a team
  • Be selfmotivated and results driven
  • A degree or equivalent experience in a related discipline