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Customer Service Assistant

3 months ago

Saint Andrews, Fife, United Kingdom St Andrews Links Trust Full time
Job Advert

Job description


St Andrews Links Trust is a great organisation committed to the Home of Golf as the world's most renowned golf complex where we deliver memorable experiences for every golfer to Play, Learn, Shop and Relax on a daily basis.

Our seven golf courses, including the Old Course are our core product and principal business driver but over recent decades our organisation has diversified and expanded to where we are today.

We are looking for a customer-focussed, friendly and professional person to join our welcoming team of Customer Service Assistants.

Based in the Links Clubhouse, our team is responsible for meeting and greeting all visitors to the Home of Golf and ensuring that they have the best possible experience during their time with us in St Andrews.

We take golf bookings and provide general information as requested.

We also operate as the main switchboard, and receive, and redirect where appropriate, all incoming calls to St Andrews Links.


We are looking for someone who thrives on interactions with other people and is passionate about providing excellent customer service.

Experience in a customer service role is preferred. Knowledge of the golf industry and the local area around St Andrews would be helpful but is not required.

We are looking to recruit for either a full-time, or part time position. We welcome and will happily consider any flexible working requests. Our department operates 7 days a week on a shift basis.

As one of our team, we always need you to Embody our St Andrews Links Values and Behaviours in all you do:

  • **A team of team**s
  • At SALT, everyone is made to feel part of the one team.
  • Show genuine care for one another
  • Trust in each other
  • Keep everyone included
  • Work together and continuously improve
  • Share ideas, work and gratitude
- ** Making the unique happen*
  • Caring for and adding to the renown, heritage and reputation of SALT is everyone's responsibility.
  • Be passionate about the location
  • Appreciate the game
  • Respect our built and natural heritage
  • Act as custodians of the Links
  • Take on new ideas and ways of working

- **With unforgettable experiences*
  • Ensuring that the ambitions of everyone in SALT's world are brought to life.
  • Be proud of the memories we make
  • Learn and grow together
  • Work to exceed expectations
  • Share our success with others