Service Designer

2 weeks ago

Cardiff, Cardiff, United Kingdom Yolk Recruitment Full time

Service Designer - Remote Working - Salary up to £47,000

The Opportunity

Yolk Recruitment is proud to be an exclusive recruitment partner for an arm's length body of the Welsh Government to recruit a Service Designer who can design and iteratively improve user-focussed services.

Our client works with public sector organisations across Wales to deliver the digital strategy for Wales.

They do meaningful work which positively impacts the lives of everyone living in Wales through digital transformation, ensuring services meet the needs of the people who use them, developing skills and digital talent and sharing best practice.

They offer flexible working and mostly work remotely, though their head office is in Cardiff.

What the Service Designer will be doing

You would be working within a multidisciplinary team and be responsible for developing and executing the user-led service design, ensuring that these services are accessible, sustainable, inclusive and bi-lingual.


  • Create and improve usercentred services
  • Work with the team to establish and grow service design in the Public Sector
  • Develop a strategic vision centred around the endtoend experience of the user
  • Build strong relationships with key stakeholders and support Communities of Practice

What the successful Service Designer will bring to the team

You will be naturally curious, staying up to date with current learning and techniques, and an excellent communicator, able to explain complex technical information to non-technical stakeholders.


  • Experience creating and improving usercentred design patterns in an evidencebased iterative way
  • Passionate about designing inclusive and accessible solutions that solve real problems
  • Experience working in an Agile way, and ability to advocate for its benefits
  • Excellent communicator both with internal and external stakeholders
  • Problem solving skills, quickly getting to the heart of any issue

Here's What You'll Get in Return

  • Enhanced pension contributions 7% contribution by the employer
  • Generous holiday entitlement: 28 days' annual leave plus public holidays
  • 37.5hour week for all fulltime team members
  • Flexible Working Policy
  • Flexible benefits: buy and sell annual leave, dental insurance, discounted gym membership and OpenLearn (free learning from the Open University)
  • Group income protection a replacement income if an employee is unable to work because of a longterm illness or injury.
  • Group critical illness protection financial peace of mind for our employees by paying a taxfree lump sum of £100k when diagnosed with a defined critical illness.

Think this one's for you

  • Yolk Public Sector & NotforProfit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs._

  • Mechanical Design Engineer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Service Care Solutions Full time

    Our client based in Greater Manchester is currently recruiting for a Senior Mechanical Design Engineer to join their building services team as soon as possible. This is a full time, permanent role based in Manchester overseeing projects in sectors such as health care, commercial, manufacturing and custodial.The purpose of the role is to work within an...

  • Mechanical Design Engineer

    1 month ago

    Cardiff, Cardiff, United Kingdom Service Care Solutions Full time

    Our client based in Greater Manchester is currently recruiting for a Senior Mechanical Design Engineer to join their building services team as soon as possible. This is a full time, permanent role based in Manchester overseeing projects in sectors such as health care, commercial, manufacturing and custodial.The purpose of the role is to work within an...

  • Mechanical Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Service Care Solutions Full time

    Our client based in Greater Manchester is currently recruiting for a Senior Mechanical Design Engineer to join their building services team as soon as possible. This is a full time, permanent role based in Manchester overseeing projects in sectors such as health care, commercial, manufacturing and custodial.The purpose of the role is to work within an...

  • Design Engineer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Carbon 60 Full time

    Design Engineer Sheffield (Hybrid) 45, ,000 Carbon60 are currently working with a developer, and operator of UK heat networks who are currently looking for a Mechanical or Energy Design engineer with experience of energy centre mechanical services design to join their expanding team in Sheffield. The successful candidate will be responsible for the design...

  • Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Carbon 60 Full time

    Design Engineer Sheffield (Hybrid) 45, ,000 Carbon60 are currently working with a developer, and operator of UK heat networks who are currently looking for a Mechanical or Energy Design engineer with experience of energy centre mechanical services design to join their expanding team in Sheffield. The successful candidate will be responsible for the design...

  • Design Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Workingmums Full time

    Getting the design right is crucial to the success of all of our projects so we are looking to expand our Design team. We are recruiting a Design Manager to support our projects across the South Wales. The successful candidate will work in a hybrid way from our preconstruction office in Cardiff, home and on our live projects. The main role of a Design...

  • Digital Designer in City

    2 days ago

    Cardiff, Cardiff, United Kingdom Third Nexus Group Limited Full time

    Digital Designer Cardiff Perm Up to 36,000pa Over the past few years, my client has successfully created and evolved a brand that resonates not only with their partners and customers but also stands out in the competitive landscape and service industries. Their accomplishments include designing and launching a partner dashboard, introducing cross-sell...

  • Kitchen Designer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Simon Acres Recruitment Full time

    Simon Acres Recruitment are working with a quality independent retailer of quality kitchens & bedrooms who also sell to trade and builder industries. They are seeking a sales driven Kitchen Designer to strengthen their Retail Division for their showroom in Swansea.Your duties will include: Using your extensive sales experience preferably within the kitchen...

  • User Experience Designer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    To lead, manage and ensure the successful delivery of user experience design work for national projects and/or products, to the required standard of quality within the specified time constraints on an assignment basis. A User Experience Designer will typically work on a number of assignments simultaneously; assignments will vary in scale and complexity...

  • Mechanical Design Engineer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Eden Brown Full time

    Mechanical Design Engineer - (Building Services) City of London Up to 50,000 per annum About my client:My client is a leading multidisciplinary consultancy, specializing in construction, property, and infrastructure. With a rich history spanning decades, They are committed to delivering innovative solutions and exceptional service to clients across various...

  • Mechanical Design Engineer

    1 month ago

    Cardiff, Cardiff, United Kingdom Eden Brown Full time

    Mechanical Design Engineer - (Building Services) City of London Up to 50,000 per annum About my client:My client is a leading multidisciplinary consultancy, specializing in construction, property, and infrastructure. With a rich history spanning decades, They are committed to delivering innovative solutions and exceptional service to clients across various...

  • Mechanical Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Eden Brown Full time

    Mechanical Design Engineer - (Building Services) City of London Up to 50,000 per annum About my client:My client is a leading multidisciplinary consultancy, specializing in construction, property, and infrastructure. With a rich history spanning decades, They are committed to delivering innovative solutions and exceptional service to clients across various...

  • Electrical Design Engineer

    2 months ago

    Cardiff, Cardiff, United Kingdom Human Capital Solutions Full time

    Electrical Design Engineer - To 45K + Package + Ongoing Training and support This medium sized global, Building Services Engineering Consultancy is owned and led by engineers who understand the importance of training, developing, retaining, and promoting their employees.Due to growth, they are currently looking for an additional Electrical Building Services...

  • Electrical Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Human Capital Solutions Full time

    Electrical Design Engineer - To 45K + Package + Ongoing Training and support This medium sized global, Building Services Engineering Consultancy is owned and led by engineers who understand the importance of training, developing, retaining, and promoting their employees.Due to growth, they are currently looking for an additional Electrical Building Services...

  • Electrical Design Engineer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Human Capital Solutions Full time

    Electrical Design Engineer - To 45K + Package Help redefine the future of construction and the built environment.Due to growth, we are looking for an Intermediate Electrical Design engineer to join a leading building services consultancy and help deliver innovative, low carbon projects across the built environment.As an Electrical Design Engineer, you'll...

  • Electrical Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Human Capital Solutions Full time

    Electrical Design Engineer - To 45K + Package Help redefine the future of construction and the built environment.Due to growth, we are looking for an Intermediate Electrical Design engineer to join a leading building services consultancy and help deliver innovative, low carbon projects across the built environment.As an Electrical Design Engineer, you'll...

  • Electrical Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Human Capital Solutions Full time

    Electrical Design Engineer - To 45K + Package Help redefine the future of construction and the built environment.Due to growth, we are looking for an Intermediate Electrical Design engineer to join a leading building services consultancy and help deliver innovative, low carbon projects across the built environment.As an Electrical Design Engineer, you'll...

  • Senior Design Engineer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Prosper Recruitment Full time

    Senior Design Engineer (Electricity) 60k- 70k paLeeds, West Yorkshire Prosper Recruitment are collaborating with a privately owned company with an outstanding reputation amongst clients and the wider utilities industry who are looking to recruit a Senior Design Engineer. Our client have seen immense growth year on year, with offices located around the UK,...

  • Senior Design Engineer

    1 month ago

    Cardiff, Cardiff, United Kingdom Prosper Recruitment Full time

    Senior Design Engineer (Electricity) 60k- 70k paLeeds, West Yorkshire Prosper Recruitment are collaborating with a privately owned company with an outstanding reputation amongst clients and the wider utilities industry who are looking to recruit a Senior Design Engineer. Our client have seen immense growth year on year, with offices located around the UK,...

  • Principal Designer in Cardiff

    3 months ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Due to a service area restructure an excellent opportunity has arisen within the new Design, Construction and Maintenance (DCM) Team for an appropriately qualified Principal Designer. The newly established DCM Team is responsible for designing and delivering a wide range of building related projects across the Council's school and corporate building estates....