Animal Welfare Assistant

6 days ago


Exeter, Devon, United Kingdom Powderham Castle Full time

Responsible for
Animal care and providing a welcoming and educational experience for all visitors.

General Duties

  • To provide all visitors with a warm welcome to the Secret Garden, giving clear and concise information about Powderham/the Secret Garden where needed
  • To maintain a high standard of care and welfare for each animal

Animal husbandry duties include:
cleaning of animal pens, feeding, monitoring and keeping records of health, grooming

  • To give visitors educational talks and demonstrations about the animals giving visitors a chance to interact, handle and learn about the animals, their behaviours and their habitats
  • To ensure all visitor areas are kept clean and tidy

Daily duties include:
litter picking, path sweeping and checking the play equipment

  • To report, record and respond appropriately to any problems or concerns, in particular, animal health and welfare
  • Other duties as required for the operation of the business

Administrative Duties

  • Cash handling duties as required
  • Competently use the internal radio to receive information and communicate
  • Ensure that accurate timesheets are passed on to the Animal Welfare Manager within the monthly payroll deadline

Visitor Experience

  • Ensure an outstanding service is received by visitors
  • Deal effectively and courteously with all visitors and team members, keeping the Animal Welfare Manager briefed on any issues that arise
  • Take an active role in the welcoming, enjoyment and safety of all visitors

Security, Health & Safety

  • Take reasonable care for the health and safety of yourself and others who may be affected by their acts or omissions at work
  • Report / record any accidents that are brought to your attention
  • Ensure that health and safety requirements are adhered to throughout the attraction operation
  • Be aware of and vigilant to the risk of fire and theft in your area at all times
  • Be aware of and manage risks when cash handling
  • Use all equipment as trained in a safe manner
  • Wear PPE if appropriate and sensible clothing/footwear for working outdoors

Essential Attributes

  • Excellent communication skills
  • Experience working effectively within a team
  • The ability to multitask and perform well at peak times
  • Be proactive and take initiative
  • Willingness to learn and develop new skills

Desirable Attributes

  • Previous experience of working with animals
  • Confident in speaking to public

What we can offer you:

  • An opportunity to meet new people and become part of a dedicated team
  • A supportive and encouraging environment to grow your skills and knowledge
  • A place to learn and experience new things
A full induction and till training will be provided where necessary. All ages from 18 years and over are welcome.

Powderham is a busy place to work with a variety of events happening throughout the season.

There may be times you will be called upon to assist another department; therefore, co-operation and commitment to the wider business is key.


Job Types:
Full-time, Part-time

Salary:
£11.44 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Onsite parking

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to Commute:

  • Exeter (required)

Ability to Relocate:

  • Exeter: Relocate before starting work (required)

Work Location:
In person

Application deadline: 06/03/2024

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