Animal Welfare Assistant
6 days ago
Responsible for
Animal care and providing a welcoming and educational experience for all visitors.
General Duties
- To provide all visitors with a warm welcome to the Secret Garden, giving clear and concise information about Powderham/the Secret Garden where needed
- To maintain a high standard of care and welfare for each animal
Animal husbandry duties include:
cleaning of animal pens, feeding, monitoring and keeping records of health, grooming
- To give visitors educational talks and demonstrations about the animals giving visitors a chance to interact, handle and learn about the animals, their behaviours and their habitats
- To ensure all visitor areas are kept clean and tidy
Daily duties include:
litter picking, path sweeping and checking the play equipment
- To report, record and respond appropriately to any problems or concerns, in particular, animal health and welfare
- Other duties as required for the operation of the business
Administrative Duties
- Cash handling duties as required
- Competently use the internal radio to receive information and communicate
- Ensure that accurate timesheets are passed on to the Animal Welfare Manager within the monthly payroll deadline
Visitor Experience
- Ensure an outstanding service is received by visitors
- Deal effectively and courteously with all visitors and team members, keeping the Animal Welfare Manager briefed on any issues that arise
- Take an active role in the welcoming, enjoyment and safety of all visitors
Security, Health & Safety
- Take reasonable care for the health and safety of yourself and others who may be affected by their acts or omissions at work
- Report / record any accidents that are brought to your attention
- Ensure that health and safety requirements are adhered to throughout the attraction operation
- Be aware of and vigilant to the risk of fire and theft in your area at all times
- Be aware of and manage risks when cash handling
- Use all equipment as trained in a safe manner
- Wear PPE if appropriate and sensible clothing/footwear for working outdoors
Essential Attributes
- Excellent communication skills
- Experience working effectively within a team
- The ability to multitask and perform well at peak times
- Be proactive and take initiative
- Willingness to learn and develop new skills
Desirable Attributes
- Previous experience of working with animals
- Confident in speaking to public
What we can offer you:
- An opportunity to meet new people and become part of a dedicated team
- A supportive and encouraging environment to grow your skills and knowledge
- A place to learn and experience new things
Powderham is a busy place to work with a variety of events happening throughout the season.
There may be times you will be called upon to assist another department; therefore, co-operation and commitment to the wider business is key.
Job Types:
Full-time, Part-time
Salary:
£11.44 per hour
Expected hours:
per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Onsite parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to Commute:
- Exeter (required)
Ability to Relocate:
- Exeter: Relocate before starting work (required)
Work Location:
In person
Application deadline: 06/03/2024
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